Chantal pignon
ORLANDO
Summary
Dynamic and customer-focused professional with a strong work ethic, honed at Freshfields Farm. Proven expertise in food safety compliance and exceptional customer service, consistently exceeding sales targets. Adept at multitasking and enhancing product presentation, fostering a welcoming environment that drives customer satisfaction and loyalty.
Well-organized [Job Title] skilled at providing customers with accurate and quick service. Offering [Number] years of experience in customer service, preparing [Type] food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards.
Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements.
Hardworking Deli Clerk with [Number] years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.
Experienced with food handling, preparation, and safety protocols. Utilizes customer service skills to ensure positive experience for patrons. Knowledge of maintaining inventory and ensuring product freshness.
Deli professional with proven track record in delivering quality service and maintaining high standards. Brings focus on team collaboration and adaptability to changing needs. Recognized for reliability, attention to detail, and strong communication skills.
Professional food service worker with hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.
Adaptable [Job Title] accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
21
21
years of professional experience
Work History
Deli Clerk
Freshfields Farm
06.2010 - 12.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Greeted customers at counter to fulfill requests and answer questions.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Consistently met or exceeded daily sales targets through upselling techniques and outstanding customer service skills.
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Regularly updated knowledge of new products, trends, and dietary restrictions to better serve customer needs and preferences.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
- Ensured optimal product quality with regular temperature checks on refrigeration units and promptly reporting any issues.
- Streamlined order fulfillment processes for quicker turnaround times and increased customer satisfaction.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Collaborated with other departments to promote cross-merchandising opportunities and improve overall store performance.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
- Learned other teammates' work tasks to train as backup.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Offered product samples to customers, generating additional sales through taste-testing.
- Implemented creative display techniques for deli items, increasing sales through visual appeal.
- Enhanced customer experience by efficiently slicing, weighing, and packaging variety of deli products.
- Offered samples of new products to customers, directly contributing to higher product visibility and sales.
- Streamlined order processing to minimize wait times, enhancing overall customer satisfaction.
- Managed deli equipment maintenance, ensuring all machines operated safely and efficiently.
- Assisted customers with product selection, sharing knowledge on deli items to guide their choices.
- Kept up-to-date with latest food safety regulations, applying new standards to daily operations.
- Developed system for tracking deli supplies, leading to more efficient reordering and reduced out-of-stock incidents.
- Responded to customer inquiries and complaints with professionalism, restoring satisfaction swiftly.
- Maintained strict adherence to health and safety guidelines, ensuring safe shopping and working environment.
- Maintained cleanliness and organization in deli area, ensuring welcoming environment for customers.
- Conducted inventory checks regularly, ensuring consistent availability of popular deli items.
- Conducted regular price checks to stay competitive, adjusting as necessary to meet market demands.
- Utilized knowledge of deli products to make recommendations, personalizing shopping experience for customers.
- Trained new deli clerks, enhancing team's efficiency and service quality.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Filled out daily shift log to record amount of food prepared, used and leftover.
Sales Associate
Alpha Duty Free Store
05.2002 - 12.2005
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Built relationships with customers to encourage repeat business.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Prepared merchandise for sales floor by pricing or tagging.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Prioritized helping customers over completing other routine tasks in store.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Associate of Arts - Marketing
Valencia College
Orlando, FLSkills
- Proper food handling
- Food safety
- Order taking accuracy
- Cleaning and sanitizing
- Pricing and shelf labeling
- Strong work ethic
- Safe food handling
- Customer service
- Loading and unloading
- Cooking
- Sanitation practices
- Food preparation
- Food safety compliance
- Heavy lifting
- Inventory counts
- Safe food handling practices
- Cleanliness and sanitation
- Weights and measurements
- Product stocking and rotation
- Product rotation
- Product recommendations
- Food preparations
- Meat slicing expertise
- Honesty and integrity
- Stocking of food cases
- Cleaning and organization
- Cleaning and sanitation
- Cleaning
- Team player
Timeline
Deli Clerk
Freshfields Farm
06.2010 - 12.2022
Sales Associate
Alpha Duty Free Store
05.2002 - 12.2005
Associate of Arts - Marketing
Valencia College