Chantelle F. Cummings
Aulani, A Disney Resort & Spa
Mililani,HI
1
Certification
18
years of professional experience
Detail-oriented administrative professional with expertise in office management, scheduling, and effective communication. Manages multiple tasks to enhance operational efficiency and supports executive teams. Collaborates effectively and adapts to changing priorities, contributing to the achievement of organizational objectives.
Work History
Administrative Assistant
3 Years 3 Months- Managed scheduling and calendar coordination for the executive team, ensuring optimal time management.
- Coordinated travel arrangements, including accommodations and itineraries, for staff and visitors.
- Developed and maintained comprehensive filing systems for documentation and correspondence organization.
- Facilitated communication between departments to streamline workflows and enhance operational efficiency.
- Implemented process improvements that reduced paperwork processing time by optimizing document flow.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Registered Medical Assistant
9 Years 5 Months- Assisted healthcare providers in performing medical procedures
- Assisted in procedures to ensure patient safety and comfort
- Intake & Discharge
- Scheduled appointments to optimize patient flow and reduce wait times
- Possessed knowledge of orthopedic practices and treatments
- Possessed knowledge of general surgical practices and protocols
- Performed various duties as a medical assistant in clinical settings
- Possessed knowledge of internal medicine principles and practices
- Customer Service
- Assisted in performing routine clinical tasks, enhancing patient care delivery.
- Managed patient scheduling, ensuring efficient flow within clinic operations.
Operator Telecommunication
13 Years 9 Months- Answer high volume phone calls
- Direct external & internal calls
- Operated telephone switchboard to facilitate efficient communication for staff and patients.
- Coordinated hospital’s emergency response to enhance preparedness and streamline communication.
- Managed hospital codes to ensure swift response and appropriate action.
Support/Call Center Service Rep.
4 Years- Answer high volume phones calls
- Provided assistance to customers
- Performed various clerical tasks
- Managed specific account details
- Tracked and organized inventory supplies
Registered Medical Assistant
1 Year- Register new patients
- Assist in minor surgeries
- Prepare patients for consultations
- Schedule appointments & surgeries
- Draw up medications
- Prepare surgical tray
- Inventory supplies
- Process payments
- Call in prescriptions
- Verify insurance
- Front/Back office work
Education
BBA - Business
- Dean's List
- 4.2 GPA
- cum laude graduate
Skills
Office administration
Customer service
Computer proficiency
Microsoft Excel
Microsoft Word
Process improvement
Microsoft Outlook
Scheduling efficiency
Time management
Client engagement
Client relations
Certification
Certification in CPR and First Aid
Timeline
Administrative Assistant
Aulani, A Disney Resort & Spa
07.2023 - CurrentRead More
Registered Medical Assistant
Straub Clinic & Hospital
01.2014 - 06.2023Read More
Operator Telecommunication
Kapiolani Medical Center
01.2013 - 2014Read More
Registered Medical Assistant
Honolulu Plastic Surgery
01.2011 - 01.2012Read More
Support/Call Center Service Rep.
Hickam Federal Credit Union
01.2009 - 01.2013Read More
University of Phoenix
BBA from Business
Read More