Open To Work
Hi, I’m
Chanthien Neng
Lowell,MA
Work Preference
Summary
HR professional specializing in talent acquisition and operational growth. Expertise in coaching leaders, planning organizational change initiatives, and utilizing data for strategic decision-making. Focused on enhancing workforce effectiveness and fostering a service-oriented culture.
Overview
12
years of professional experience
Work History
Target
Human Resources
10.2025 - Current
Job overview
- Led recruitment and talent management initiatives for hourly team members and leaders to strengthen talent pipeline.
- Developed and implemented HR strategies aligned with organizational goals to enhance workforce effectiveness.
- Ensured compliance with federal, state, and local employment laws.
- Promoted diversity, equity, and inclusion by modeling inclusive behaviors and addressing bias in the workplace.
- Coached business leaders in team development and operational growth.
- Planned and led organizational change initiatives to enhance operational effectiveness.
- Fostered a service culture prioritizing guest experiences through training and coaching.
- Interpreted financial reports to inform strategic decisions and improve operations.
Macom
Semiconductor Manufacture Tech
05.2024 - 09.2025
Job overview
- Executed functions in semiconductor device production within cleanroom, ensuring compliance with safety and quality standards.
- Set up, operated, loaded, and monitored specialized equipment to produce quality products.
- Monitored equipment operation and inspected final products to uphold quality control and maintained cleanliness of work area for optimal production environment.
- Coordinated loading and unloading of wafer lots in the semiconductor processing area.
- Opened hinged lot boxes, removed wafer cassettes, and placed cassettes on load stages to initiate processing runs efficiently.
- Conducted measurements and analyses of critical parameters in processing layers while recording data on lot followers and SPC charts.
- Performed end-of-day pass downs to ensure seamless communication with next shift.
Entegris Inc.
Manufacturing Technician
05.2019 - 05.2024
Job overview
- Executed equipment setup and shutdown operations, ensuring compliance with safety and quality standards to maintain operational efficiency.
- Troubleshot mechanical errors and safety issues to enhance production efficiency.
- Analyzed process data to determine actions necessary for optimal quality yield and efficiency.
- Utilized human machine interfaces (HMIs), SCADA systems, and statistical process controls (SPC) to identify process shifts.
- Prepared raw materials and completed membrane batches promptly to ensure timely delivery.
- Managed computer systems for inventory movement and quality management, streamlining transaction processing to support production workflows.
- Participated in continuous improvement activities supporting new product designs and equipment validations.
- Trained and certified manufacturing operators on process operations, enhancing team competency with established SOPs.
SaviLinx
Customer Service Representative
09.2021 - 04.2024
Job overview
- Demonstrates ability to work in accordance with the SaviLinx Guiding Principles.
- Ensures first call resolution through problem solving and effective call/email/chat handling.
- Resolved eligibility inquiries across all lines of business.
- Meets established goals for call center metrics in Service Level Agreement (SLA) goals and Quality.
- Coordinates claims electronically and via telephone.
- Recorded all customer information and communications in Customer Relationship Management (CRM) system.
- Maintains a working knowledge of our clients’ requirements using a Knowledge Base.
Evoqua Water Technologies
Assembly Team Leader
04.2014 - 09.2019
Job overview
- Led team in manufacturing processes, demonstrating over 10 years of assembly expertise.
- Performed mechanical and electrical assembly, including wiring and component termination.
- Interpreted blueprints and engineering drawings to accurately assemble equipment.
- Executed water pressure testing on modules, ensuring compliance with quality standards.
- Utilized die cutter and extrusion machine for efficient production outputs.
- Embraced lean culture, implementing continuous improvement initiatives to streamline processes.
- Maintained clean and safe work environment, adhering to quality and safety procedures.
- Conducted data entry for production and material tracking, enhancing accuracy in documentation.
Education
Cornell University
Strategic Human Resources Leadership
01-2026
North Texas Christian Academy
High School Diploma
01-2006
Skills
- Employee relations
- Conflict resolution
- Documentation
- Customer service excellence
- SAP knowledge
- Excel expertise
- Data entry proficiency
- Office software
- Analytical skills
- Adaptability and flexibility
- Teamwork and collaboration
- Multitasking
- Attention to detail
Timeline
Human Resources
Target
10.2025 - Current
Semiconductor Manufacture Tech
Macom
05.2024 - 09.2025
Customer Service Representative
SaviLinx
09.2021 - 04.2024
Manufacturing Technician
Entegris Inc.
05.2019 - 05.2024
Assembly Team Leader
Evoqua Water Technologies
04.2014 - 09.2019
Cornell University
Strategic Human Resources Leadership
North Texas Christian Academy
High School Diploma