Edward Archibold
Restaurant Manager
Miami,FL
Summary
Friendly Head Server with significant track record of creating excellent service environments. Maintain loyal customer base by building personal relationships with guests. Systematically train and support servers every day to maximize team success.
Overview
15
15
years of professional experience
Work History
Server
Seafood Bar At The Breakers Palm Beach
2016.11 - Current
- Contributed to restaurant''s reputation for exceptional service by consistently receiving positive reviews from satisfied guests.
- Trained new staff on restaurant operations and policies to strengthen performance.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Cultivated warm relationships with regular customers.
- Collaborated with kitchen staff to ensure timely delivery of orders while maintaining food quality standards.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server / Bartender
Hogsnapper's Shack And Sushi
2014.03 - 2015.12
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server /Corporate Trainer
Bonefish Grill Restaurants
2008.12 - 2014.04
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Adhered to proper food handling procedures and safety guidelines for well-being of guests and team members alike.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Frigate's Waterfront Bar & Grill
2013.04 - 2014.03
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of Arts - General Studies
Palm Beach State College
Lake Worth, FL2016
Skills
- Fine-dining expertise
- Front-of-house display creation
- Multitasking skills
- Bar terminology
- Server Support
- Wine and Cocktail Meal Pairing
- Food safety understanding
- Upselling
- Safe Food Handling
- Team motivation
- Menu Memorization
- Menu Recommendations
Timeline
Server
Seafood Bar At The Breakers Palm Beach
2016.11 - Current
Server / Bartender
Hogsnapper's Shack And Sushi
2014.03 - 2015.12
Server
Frigate's Waterfront Bar & Grill
2013.04 - 2014.03
Server /Corporate Trainer
Bonefish Grill Restaurants
2008.12 - 2014.04
Associate of Arts - General Studies
Palm Beach State College
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