Charity Clark-Massey
Huntsville,AL
Summary
Reliable Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations at the front desk. Passionate professional with exemplary talents in taking health histories and keeping patients calm during stressful situations. Offering exemplary communication, time management and collaboration skills.
Overview
6
6
years of professional experience
Work History
Clinical Assistant
Huntsville Hospital
05.2023 - 03.2024
- Enhanced patient care by efficiently managing medical records and coordinating appointments.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines at all times.
- Promoted preventive care measures through patient education on proper nutrition, exercise routines, and medication adherence.
Warehouse Picker
Amazon
03.2022 - 03.2023
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Streamlined order processing with the effective use of barcode scanners and warehouse management software.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
Medical Receptionist
Crestwood Medical Center
09.2021 - 01.2022
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Assistant/Medical Receptionist
Huntsville Hospital Urgent Care
04.2021 - 09.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Direct Support Professional
Ability Plus Inc.
08.2019 - 04.2021
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Apparel Sales Associate
Target
05.2018 - 08.2019
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Enhanced store reputation by maintaining a clean, organized, and visually appealing sales floor.
- Boosted sales through effective upselling techniques and knowledge of current fashion trends.
- Contributed to team success by consistently meeting and exceeding individual sales goals.
Education
Associate of Science - Nursing
J.F. Drake State Community And Technical College
Huntsville, AL05.2026
High School Diploma -
Mae C. Jamison High School
Huntsville, AL05.2017
Skills
- Clinical Support
- Specimens collection and processing
- Vital signs monitoring
- Drug Inventory Management
- Document filing
- Product identification
- Order picking and processing
- Patient Scheduling
- Data Entry
- Inventory Management
- HIPAA Compliance
- CPR
Timeline
Clinical Assistant
Huntsville Hospital
05.2023 - 03.2024
Warehouse Picker
Amazon
03.2022 - 03.2023
Medical Receptionist
Crestwood Medical Center
09.2021 - 01.2022
Medical Assistant/Medical Receptionist
Huntsville Hospital Urgent Care
04.2021 - 09.2021
Direct Support Professional
Ability Plus Inc.
08.2019 - 04.2021
Apparel Sales Associate
Target
05.2018 - 08.2019
Associate of Science - Nursing
J.F. Drake State Community And Technical College
High School Diploma -
Mae C. Jamison High School
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