Charion Dees
Stamford
Summary
Knowledgeable and passionate professional seeking a position to showcase and expand current skills and experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Advocate
Target
10.2021 - Current
- Processed returns while following the prompts on the POS and adhering to store policies.
- Provided outstanding customer service with every guest encounter.
- Assisted guests over the phone by answering questions and resolving conflicts.
- Organized returned merchandise that was suitable for resell by department.
- Helped to drive store loyalty by educating guests about the benefits of Target Circle.
- Cross trained in other departments to be supportive in other areas of the store.
Seasonal Retail Sales Associate
Leslie's Pool Supplies
03.2021 - 08.2021
- Greeted and assisted customers based on the needs of their pool and/or spa.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Maintained a welcoming store environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Associate of Science - Diagnostic Medical Sonography
Norwalk Community College
Norwalk, CT05.2026
High School Diploma -
Westhill High School
Stamford, CT06.2023
Skills
- Customer Service
- Conflict Resolution
- Organized
- Computer Proficiency
- Teamwork
- Multitasking
- Flexibility
- Responsible
- Time Management
- Critical Thinking
- Verbal and written communication
- Professionalism
- Open minded
Certification
- BLS
- CPR
Languages
Spanish
Limited Working
Timeline
Guest Advocate
Target
10.2021 - Current
Seasonal Retail Sales Associate
Leslie's Pool Supplies
03.2021 - 08.2021
Associate of Science - Diagnostic Medical Sonography
Norwalk Community College
High School Diploma -
Westhill High School
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