Charles Acosta
New Brunswick,NJ
Summary
A college sophomore who is organized and dependable candidate successful at managing multiple priorities while maintaining a positive attitude. Willingness and readiness to take on added responsibilities to achieve company goals.
Overview
2
2
years of professional experience
Work History
Concierge
Parker Life
08.2023 - Current
- Offered friendly and efficient service to visitors, handled challenging situations with ease.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Maintained filing system of documents, utilizing Microsoft Office along with preparing forms and reports.
- Performed a variety of administrative functions including including: staff the front desk, answer phones and provide administrative support to management staff.
Work Study Office Assistant
Middlesex College Veterans Services
08.2023 - Current
- Interacted with visitors/customers by phone, email, or in-person to provide information.
- Helped with administrative support by managing incoming calls, maintaining student files, and sorting mail.
- Assisted the coordinator and certifying official for registration of incoming vets for enrollment of certain VA tuition assistance programs (Chapter 31, 33, 35, etc..)
- Volunteered and participated to college events and provided great customer service to students and visitors
Crew Member
Jollibee
03.2022 - Current
- Worked front counter, drive-thru and other areas.
- Worked well with other crew member and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Certified in food safety, pantry and grill stations.
Education
Associate of Science - Computer Science And Programming
Middlesex College
Edison, NJ05.2024
Skills
- Customer Service
- Team Player
- Quality Assurance
- Javascript
- HTML/CSS
- Java
- Responsive Design
- Analytical Thinking
- Microsoft Office
- Multitasking Abilities
- Attention to Detail
- Problem-Solving
Timeline
Concierge
Parker Life
08.2023 - Current
Work Study Office Assistant
Middlesex College Veterans Services
08.2023 - Current
Crew Member
Jollibee
03.2022 - Current
Associate of Science - Computer Science And Programming
Middlesex College
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