Charles McCurtain II
Norman,OK
Summary
Highly motivated Inidividual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Server
Red Lobster
Norman, OK
11.2022 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
Personal Assisstant
Aleisha's Creation
Yukon, OK
01.2022 - 11.2022
- Used discretion when handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
- Served as point of contact between clients and managerial staff.
Sales Associate
Dillard's
Norman, OK
01.2020 - 01.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
Bachelor of Science - Kinesiology
East Central University
Ada, OK 08.2021 - Current
Associate of Science - Liberal Studies
Oklahoma City Community College
Oklahoma City, OK 08.2018 - 05.2020
Skills
Hospitality service expertise
Product and service sales
Client Service
Professional demeanor
Excellent people skills
Adapt to diverse groups
Exceptional customer service
Multi-tasking strength
Sales expertise
Timeline
Server
Red Lobster
11.2022 - Current
Personal Assisstant
Aleisha's Creation
01.2022 - 11.2022
Bachelor of Science - Kinesiology
East Central University
08.2021 - Current
Sales Associate
Dillard's
01.2020 - 01.2022
Associate of Science - Liberal Studies
Oklahoma City Community College
08.2018 - 05.2020