Charles Poole
Myrtle Beach,SC
Summary
Outside Sales Representative experienced in balancing customer needs with company demands. Built loyalty and long-term relationships while consistently reaching sales targets through superior customer service and attention to detail. Motivated to tackle new challenges, demonstrating strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Outside Sales Representative
ABC Supply
Myrtle Beach, SC
02.2026 - 08.2026
- Developed relationships with clients to understand their needs and preferences.
- Presented product offerings to customers, highlighting features and benefits.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
- Provided follow-up support to clients after product delivery and installation.
- Conducted market research to identify potential new clients and opportunities.
- Attended trade shows and industry events to promote products and services.
- Responded promptly to customer inquiries via phone or email.
Outside Sales Representative
Spectrum
Myrtle Beach, SC
10.2023 - 01.2026
- Presented product offerings to customers, highlighting features and benefits.
- Developed relationships with clients to understand their needs and preferences.
- Conducted market research to identify potential new clients and opportunities.
- Maintained accurate records of customer interactions and sales activities.
- Collaborated with team members to strategize sales approaches and techniques.
- Followed up with customers after sale and delivery to ensure satisfaction and resolve any issues that arise.
Project Manager
Brazen Roofing
Myrtle Beach, SC
08.2019 - 09.2023
- Managed project budgets and resource allocation effectively.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Led project planning and scheduling for roofing installations.
- Coordinated communication between clients, subcontractors, and team members.
- Oversaw quality control processes to ensure compliance with industry standards.
- Resolved client concerns promptly to maintain strong relationships during projects.
- Built and established strong partnerships with teams, vendors and contractors.
Lead Installer
Psc Mechanical
Myrtle Beach, SC
01.2017 - 10.2019
- Installed HVAC systems according to specifications and safety standards.
- Led team in daily installation tasks and project planning sessions.
- Coordinated with clients to understand installation requirements and preferences.
- Managed a team of installers by providing guidance on tasks completion status, deadlines.
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Answered questions and responded to issues to deliver exceptional service to customers.
- Performed system upgrades and maintenance including patching, troubleshooting, and resolving hardware and software issues.
Education
Connections Academy
Myrtle Beach, SCSkills
- Lead generation
- Sales strategy development
- Closing sales
- Client relationship management
- Client relationship development
- Customer follow-up
- Customer service excellence
- Prospective client research
- Project management
- Team collaboration
- Team leadership
- Effective communication
- Relationship building
- Conflict resolution
Timeline
Outside Sales Representative
ABC Supply
02.2026 - 08.2026
Outside Sales Representative
Spectrum
10.2023 - 01.2026
Project Manager
Brazen Roofing
08.2019 - 09.2023
Lead Installer
Psc Mechanical
01.2017 - 10.2019
Connections Academy