Charlie Hedin
Kungsbacka
Summary
I’m a 22-year-old sales and customer service professional from Gothenburg with hands-on experience at Polestar and Göta Energi. I recently completed a year of studies in California, focusing on Marketing, Accounting, and Business Law. I bring strong communication skills, a strategic mindset, and a genuine ability to connect with people. I thrive in dynamic environments where I can contribute to growth, build strong client relationships, and be part of something that drives real impact.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Specialist
Polestar
Göteborg
09.2022 - Current
- Created customized presentations for potential customers.
- Gave top-notch service to everyone in order to provide ample sales opportunities.
- Write, completed, and filed documentation to finalize sales.
- Identified customer needs by asking questions and advising on best solutions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Followed up with customers post-sale to ensure satisfaction with their purchase decision.
- Produced sales documents, finalized deals and filed records.
- Worked effectively in team environments to make the workplace more productive.
Administrativ Assistent
JACKAN SKANDINAVIEN AB
Hovås
01.2017 - 05.2025
- Took and edited photos for website and social media to enhance visual content.
- Managed inventory to ensure accurate stock levels and availability.
- Assisted with stocktaking to maintain inventory accuracy.
- Performed various service-related tasks to support team operations.
- Engaged in multiple roles across service sectors, demonstrating adaptability and versatility.
Customer Service / Sales
GÖTA ENERGI
Göteborg
01.2022 - 07.2022
- Handled both inbound and outbound calls with the primary goal of converting prospects into signed energy contracts.
- Managed complaint handling and issue resolution for dissatisfied customers, always aiming to restore trust and retain the client.
- Actively engaged in upselling and cross-selling by identifying customer needs and matching them with relevant offers and upgrades.
Education
Some College (No Degree) - Marketing, Business, Accounting and Law
Santa Barbara City College
Santa Barbara, CA05-2025
Restaurant
Ester Mosessons Gymnasium
Göteborg05.2021
ENGELSKA SPRÅK AVANSERAD -
Whittier College
Kalifornien07.2017
Skills
- Customer service
- Sales presentations
- Market research
- Team collaboration
- Problem solving
- Relationship building
- Sales analytics
- Cold calling
- Closing sales
- CRM software
- Field sales
- Relationship selling
References
By Request.
Accomplishments
- Bulid a clothing brand named "Cecion" for Jackan Skandinavien AB.
Certification
- Certificated trained with GDPR and customer data handling.
Languages
English
Professional
Swedish
Native/ Bilingual
Timeline
Sales Specialist
Polestar
09.2022 - Current
Customer Service / Sales
GÖTA ENERGI
01.2022 - 07.2022
Administrativ Assistent
JACKAN SKANDINAVIEN AB
01.2017 - 05.2025
Some College (No Degree) - Marketing, Business, Accounting and Law
Santa Barbara City College
Restaurant
Ester Mosessons Gymnasium
ENGELSKA SPRÅK AVANSERAD -
Whittier College
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