Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
SeniorSoftwareEngineer
Charlita Robinson

Charlita Robinson

St. Louis,MO

Summary

Self starter, driven to coach, motivate and inspire teams to do their best work to achieve exceptional results. My career has been in the restaurant industry for 23 years, exceeding all expectations. A great addition to any team, thriving to see great change in all aspects of the business especially strengthening teams to build in a positive, profitable and efficient way. A change leader that will achieve all metrics that matter, we will make it right for all customers. No experience exceeds the team member experience, if we treat them right, they will treat our guest right. I am here to help.

District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

District Manager

Checkers and Rally's
03.2020 - Current
  • Have the pleasure of managing 10 restaurants
  • All are staffed, profitable and achieving guest metrics
  • Time is money, manage my time well always focusing on the things we can change now, while planning for what is needed in the future
  • Working with General managers daily to build great routines & habits to pass all audits safety, wins and administrative
  • Specialize in growing great teams that enjoy what they do, they are motivated to always secure a profit by utilizing the systems we have in place, working with integrity while training their teams to excel
  • 5 metric points from being the District manager of the year in 2023.

General Manager

Checkers and Rally's
09.2016 - 03.2020
  • Made an immediate impact with my people skills, always having a can-do attitude
  • We achieved all metrics every period
  • Growing sales, saving labor, no overtime, controlling cash, maintaining organized, well-maintained restaurants, wowing guests, great retention, very little turnover
  • Building Ebida and always being a team player
  • Recruited from Taco Bell by Rallys with the promise of growth if I excel while providing consistency, made district manager in 3 years
  • Enjoy building individuals and teams.

General Manager

Taco Bell
06.2015 - 09.2016
  • Immediately turned that restaurant for the better
  • Utilized loss prevention to eliminate obstacles that were affecting sales & profit negatively
  • We won the customers back, built a great team and brought money to the bottom line, securing a profit
  • Recruited by a DM for Rallys simply because she saw how we grew her neighborhood Taco Bell
  • Loved the Taco Bell Live Mas recognition culture
  • Moved for a better opportunity to grow my career.

General Manager

Hardee's food systems
02.2005 - 06.2015
  • Started as a team member in college, became a shift manager in 1 month and a General Manager in 6 months
  • Sales leader every year
  • Threw the first pitch at the Cardinals game for achieving top Gm of the year
  • Passed all food safety and administrative audits
  • Built great teams so they could advance
  • Brought profit every period, corporate sold to Franchise, I left to advance my career.

Education

Associate in Business management -

Forest Park community college
St. Louis, MO
06.2007

Skills

  • Business Development
  • Strategic Planning
  • Financial Report Writing
  • Budgeting
  • Forecasting
  • Food Safety
  • Payroll
  • Management
  • Profit & Loss
  • Project Management
  • Financial Analysis
  • Team Management
  • Inventory Control
  • Procurement
  • Pricing
  • Journal Entries

Accomplishments

District manager of the year in St.Louis for 2023 fiscal year .

Certification

  • ServSafe, 12/01/23, 12/01/28
  • Driver's License, 03/01/22, 03/01/27

Timeline

District Manager

Checkers and Rally's
03.2020 - Current

General Manager

Checkers and Rally's
09.2016 - 03.2020

General Manager

Taco Bell
06.2015 - 09.2016

General Manager

Hardee's food systems
02.2005 - 06.2015

Associate in Business management -

Forest Park community college
Charlita Robinson