Charlotte Burnett
Salt Lake City,UT
Summary
Experienced event coordinator with a strong focus on guest relations and team collaboration. Known for resolving guest complaints efficiently and managing event logistics to ensure memorable experiences and client satisfaction.
Overview
3
3
years of professional experience
Work History
Lead Hostess
Fleming's Prime Steakhouse & Wine Bar
Salt Lake City, Utah
08.2025 - Current
- Resolved guest complaints with professionalism, ensuring positive experiences and loyalty.
- Fulfilled special requests to enhance guest experiences, contributing to repeat visits.
- Developed relationships with regular customers to encourage repeat business opportunities.
- Managed reservation system to maximize seating efficiency and guest satisfaction.
Assistant Wedding Coordinator
Rose + Oak Events
Los Angeles, California
08.2024 - 06.2025
- Oversaw event flow and addressed guest needs on day-of to enhance overall guest experience.
- Assisted lead coordinator during client consultations and planning sessions to ensure smooth communication and alignment with client expectations.
- Exhibited professionalism while interacting with clients and at wedding-related functions to foster positive relationships.
Assistant Event Coordinator
Now and Forever Events
Pasadena, California
08.2023 - 06.2025
- Coordinated vendor communications and managed supplier relationships to meet event requirements.
- Supported setup and breakdown of event spaces, maintaining organization and cleanliness throughout.
- Greeted guests at event venue and shared essential information to enhance their experience.
- Collaborated with team members to brainstorm and develop creative content strategies.
Education
Bachelor of Science - Strategic Communications
University of Utah
Salt Lake City, UTSome College (No Degree) - Business Management
College of The Canyons
Valencia, CASkills
- VIP handling
- Conflict resolution
- Exceptional communication
- Phone etiquette
- Guest relations
- Team collaboration
- Excel functions
- Content creation
Timeline
Lead Hostess
Fleming's Prime Steakhouse & Wine Bar
08.2025 - Current
Assistant Wedding Coordinator
Rose + Oak Events
08.2024 - 06.2025
Assistant Event Coordinator
Now and Forever Events
08.2023 - 06.2025
Bachelor of Science - Strategic Communications
University of Utah
Some College (No Degree) - Business Management
College of The Canyons