Charlotte French

• Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
• Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section rotation.
• Supported servers, food runners and bussers with keeping dining area ready for every guest.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Informed servers of newly seated parties for speedy service.
• Used cash registers and credit card machines to cash out customers.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
• Organized and stored toys and art materials to restore order in activity areas.
• Paged or called parents to assist with discipline issues and personal needs.
• Actively participated in child's activities by reading to groups, painting, coloring and playing games.

• 4.2 GPA
• Extracurricular Activities: USAG Gymnast of 13 years, High School Varsity Gymnast all 4 years.
• Elected Captain of The Hinsdale Varsity Gymnastics Team

A Business major and a minor in Chemistry with the hopes of pursuing in Medical Sales.