Charlotte Romero
Mesquite,NV
Overview
9
9
years of professional experience
Work History
General Manager
Wedgies Sports Bar
Mesquite, NV
08.2017 - 02.2026
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations and ensured a high-quality customer experience.
- Managed staff scheduling to enhance workforce efficiency and improve service levels.
- Established inventory management processes to maintain stock levels and reduce waste.
- Trained staff on service standards, food safety, and operational procedures.
- Coordinated special events and promotions to increase customer engagement and attract diverse clientele.
- Fostered a positive team environment through effective communication and leadership skills.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Guided management and supervisory staff to promote smooth operations.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Assigned tasks to staff, establishing clear priorities and goals.
Education
Virgin Valley High School
MesquiteSkills
- Staff management
- Budget administration
- Supply chain management
- Operational strategy
- Food safety compliance
- Customer relationship management
Timeline
General Manager
Wedgies Sports Bar
08.2017 - 02.2026
Virgin Valley High School