Grace Sitepu
Malden,USA
Summary
Experienced and dependable hospitality with several years of experience in restaurant. Adaptable,hardworking and able to work efficiently. Seeking an opportunity to grow professionally and build a long-term career, with strong interest in healthcare and service-based roles.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Front Desk Receptionist
House of noodles
12.2025 - 03.2026
- Greeted and assisted visitors with professional and friendly service.
- Managed phone calls and directed inquiries to appropriate departments.
- Scheduled appointments and maintained organized calendar for staff.
- Sometimes help server job and packing job
Server
Koi ramen and sushi
11.2024 - 12.2025
- Provided excellent customer service to enhance dining experiences.
- Took orders and communicated them accurately to kitchen staff.
- Delivered food and beverages promptly to tables.
Head of Staff Member
Flame ramen
10.2024 - 10.2025
- Coordinated staff schedules for efficient restaurant operations and smooth service flow.
- Managed communication between kitchen and front-of-house teams to enhance collaboration.
- Assisted in training new staff on service standards and operational procedures.
- Also do a server job when it's busy or lack of staff
Front Desk Receptionist
Sopho88
05.2023 - 12.2023
- Greeted and assisted visitors with professional and friendly service.
- Managed phone calls and directed inquiries to appropriate departments.
- Scheduled appointments and maintained organized calendar for staff.
- Coordinated with team members to ensure smooth daily operations.
- Also do the packing and make a to go drink
Server
The rose
02.2023 - 03.2023
- Provided excellent customer service to enhance dining experiences.
- Took orders and communicated them accurately to kitchen staff.
- Delivered food and beverages promptly to tables.
- Handled cash transactions and processed payments efficiently.
Server
Little Beijing
12.2022 - 01.2023
- Provided excellent customer service to enhance dining experiences.
- Took orders and communicated them accurately to kitchen staff.
- Delivered food and beverages promptly to tables.
Education
CNA - Nurse Assistant
Universal Health Care
Malden, MABachelor of English Education - English Education
Atmajaya University
Semanggi, JakartaSouth Jakarta, Indonesia
Skills
- Attention to detail
- Patient care
- Lesson planning
- Multitasking and organization
Certification
- Certified Nursing Assistant (CNA)
- BLS (Basic Life Support)
- HHA (Home Health Aide)
- HIPAA
Timeline
Front Desk Receptionist
House of noodles
12.2025 - 03.2026
Server
Koi ramen and sushi
11.2024 - 12.2025
Head of Staff Member
Flame ramen
10.2024 - 10.2025
Front Desk Receptionist
Sopho88
05.2023 - 12.2023
Server
The rose
02.2023 - 03.2023
Server
Little Beijing
12.2022 - 01.2023
CNA - Nurse Assistant
Universal Health Care
Bachelor of English Education - English Education
Atmajaya University