Chase Holden
El Mirage,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Shift Leader
Einsteins Bros Bagels
08.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Server
Native Grill & Wings
02.2022 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Mixteca
09.2020 - 01.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Gallaghers
01.2019 - 01.2020
- I served customers food and drinks , asked them what they wanted to eat from the menu , made sure they were satisfied with my service and I learned how to be more understanding with people , and serve my customer needs with good customer service.
Grocery Stocker
Frys
02.2018 - 12.2018
- This was my second job after being a barback
- I worked almost over 8 hours a day , stocking food and helping out my coworkers , I usually was able to finish what I was tasked to do and I always was able to help my coworkers out
- I learned how to work with others to finish things at a good pace and manner by being a team player.
Barback
Mixteca
02.2017 - 02.2018
- This was my first ever job , I cleaned dishes, switched out kegs of beer , served customers, after my shift I would replenish drinks and items, take out garbage and make sure the bar was cleaned , and also would assist the bartender with anything they needed from me.
Education
Diploma -
Shadow Ridge Highschool
Surprise, AZ05.2017
Skills
Cash Handling
Team Leadership
POS System Operation
Positive Attitude
Customer service focus
Flexible Schedule
Goals
- To share my passion of health with others.
- Further my education to become an EMT
Timeline
Shift Leader
Einsteins Bros Bagels
08.2023 - Current
Server
Native Grill & Wings
02.2022 - 07.2023
Bartender
Mixteca
09.2020 - 01.2022
Server
Gallaghers
01.2019 - 01.2020
Grocery Stocker
Frys
02.2018 - 12.2018
Barback
Mixteca
02.2017 - 02.2018
Diploma -
Shadow Ridge Highschool
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