Chase Senter
Rolesville,NC
Summary
Dynamic and dedicated collage student with experience at Partee Shack & Dunkin' Donuts, excelling in customer service and team work. Proven ability to manage orders efficiently while maintaining health code compliance. Skilled in problem-solving and fostering positive guest interactions, ensuring a welcoming environment and enhancing overall service quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Guest Experience Specialist
Partee Shack
Raleigh, North Carolina
04.2025 - 08.2025
- Coordinated guest reservations and managed seating arrangements effectively.
- Engaged with guests to ensure satisfaction and address any concerns promptly.
- Greeted guests upon arrival, answered questions and provided information about the facility.
- Provided customer service support to guests regarding reservations, inquiries, complaints and issues.
- Resolved conflicts between guests and employees in an efficient manner while maintaining professionalism.
Crew Member
Dunkin' Donuts
Wake Forest, North Carolina
02.2024 - 04.2025
- Prepared and served beverages following established recipes and procedures.
- Maintained cleanliness and organization of dining area and kitchen workspace.
- Operated cash register, processed transactions, and handled customer payments.
- Assisted team members in training new staff on operational tasks and customer service.
- Stocked inventory, ensuring timely replenishment of supplies throughout the shift.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Plumber's Assistant
Flowrite Plumbing
Youngsville, North Carolina
06.2023 - 08.2024
- Worked closely with skilled plumber to repair pipes and fixtures to provide safe water supply.
- Assisted plumbers with installations and repairs of residential plumbing systems.
- Performed pipe fabrication, installation, and fitting according to proper specifications.
- Moved and held materials for senior professionals to complete work.
Education
High School Dipolma -
Rolesville High School
North Carolina 06-2025
Criminal Justice
Wake Technical Community College
Raleigh, NCSkills
- Customer service
- Conflict resolution
- Team collaboration
- Time management
- Project coordination
- Communication skills
- Problem solving
- Team work and collaboration
- Positive company representation
Affiliations
Volleyball
Soccer
Soccer
References
References available upon request.
Certification
Osha certified
Timeline
Guest Experience Specialist
Partee Shack
04.2025 - 08.2025
Crew Member
Dunkin' Donuts
02.2024 - 04.2025
Plumber's Assistant
Flowrite Plumbing
06.2023 - 08.2024
High School Dipolma -
Rolesville High School
Criminal Justice
Wake Technical Community College