Chastane Jackson
Royse City,TX
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
9
9
years of professional experience
Work History
Receptionist
North Texas Diabetes & Endocrinology Of Allen
10.2023 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Processed medical insurance claims and payments.
- Maintained current and accurate medical records for patients.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted in the onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted with medical coding and billing tasks.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Prepared and processed patient referrals and transfer requests.
Medical Scribe
Robin Healthcare Inc.
12.2021 - 07.2022
- Charting physician and patient's encounter during medical examinations
- ICD-10 Coding for specific information pertaining to the patient's diagnostics
- Viewing, charting, and coding for scheduled imaging and images already taken
- Locate patients charts and create new notes for physician to read over.
Sales Associate/Men's Department Sr Lead
Old Navy Inc.
07.2020 - 01.2021
- Greeted customers and ascertained customers' needs
- Organized racks and shelves to maintain the visual appeal of the store
- Recommended merchandise to customers based on their needs and preferences
- Operate the cash register and check out customers after the purchases as needed.
Student Worker
University of Arkansas at Pine Bluff-STEM Academy
06.2016 - 05.2020
- Community out-reach with High School students and Incoming Freshman
- Exposure to internships/ co-op opportunities
- Research experience along with applied theory.
Scholar
Summer Health Professional Education (SHPEP) Program-LSU Health
05.2018 - 06.2018
- Supported the development of inter/intrapersonal, critical thinking, and reasoning competencies
- Received academic enrichment in selected gateway undergraduate basic science
- Gained professionalism and knowledge development in areas of cultural competency
- Received Clinical-practice exposure.
Counselor
Kids Across America
05.2017 - 08.2017
- Supervised over 500 children during breakfast, lunch and outdoor activities
- Provided educational enrichment to students in Reading and Math through interactive activities
- Responsible for recruiting students and peer counselors for the summer camp.
Cashier/Shift Lead
Bahama Bucks
04.2015 - 06.2016
- Greeted customers in a friendly and professional manner
- Promptly took and prepared customers' food and drink orders
- Utilized suggestive selling in an effort to increase overall sales performance
- Conduct cash, debit/credit card transactions and balance register with accuracy.
Education
Bachelor of Science - Biology/Pre Med
University of Arkansas at Pine Bluff
Pine Bluff, Arkansas05.2020
Skills
- Call Answering and Routing
- Performance Improvement
- Bank Deposits
- Document Management
- Documentation And Reporting
- Problem-Solving
- Multi-line telephone operation
- Calendar Management
- Customer/Client relations
- Scheduling appointments
- Typing Speed
- Data Entry
- Office Management
- Code reviews
- EMR / EHR
- Patient history understanding
- Adept multi-tasker
Leadership Experience
President, UAPB Sisters Honoring Entertainment (SHE) Dance Team, 09/2017, Present, Pine Bluff, Arkansas, Organized fundraising ideas and performance events, Schedule weekly practices
Skills And Relevant Coursework
MS Word, MS PowerPoint, MS Excel, Principles of Biology I & II w/lab, General Chemistry I & II (Lecture & Lab), General Botany w/lab, Genetics w/lab, General Physics I & II (Lecture & Lab), Comparative Anatomy w/lab, General Zoology w/lab, Biochemistry I (Lecture & Lab), Vertebrae Physiology w/lab, Cell Biology w/lab, Developmental Biology w/lab, Human Anatomy & Physiology w/lab
Activities
Member, Tau Iota Mu/Biology Pre-Health Club (2016-Present), Scholar, Science, Technology, Engineering and Mathematics (STEM) Academy (2016-Present), Member, UAPB Sisters Honoring Entertainment (SHE) Dance Team (2016-Present), Recipient, Dallas/Ft. Worth Alumni Chapter-Scholarship (2016-2017), Recipient, Alumni Endowment Scholarship (2017-2020)
Volunteer Experience
- That Girl Is Smart, 11/2017, Present, Frisco, Texas, Mentor young ladies ages of 5-18 years on self-esteem and education
- Totally Awesome All-stars, Summer 2017, McKinney, Texas, Coached children ages 3-16 through tumbling and gymnastic activities, Assisted all children with summer academic enrichment activities
- Baptist Collegiate Ministries, Summer 2016, Pine Bluff, Arkansas, Supervised children ages 13-15 during recreational play and educational enrichment activities, Read stories to children to encourage a love for reading and the bible
Timeline
Receptionist
North Texas Diabetes & Endocrinology Of Allen
10.2023 - Current
Medical Scribe
Robin Healthcare Inc.
12.2021 - 07.2022
Sales Associate/Men's Department Sr Lead
Old Navy Inc.
07.2020 - 01.2021
Scholar
Summer Health Professional Education (SHPEP) Program-LSU Health
05.2018 - 06.2018
Counselor
Kids Across America
05.2017 - 08.2017
Student Worker
University of Arkansas at Pine Bluff-STEM Academy
06.2016 - 05.2020
Cashier/Shift Lead
Bahama Bucks
04.2015 - 06.2016
Bachelor of Science - Biology/Pre Med
University of Arkansas at Pine Bluff
Similar Profiles
Anhelica WilliamsAnhelica Williams
Front Office Coordinator at Texas Diabetes & EndocrinologyFront Office Coordinator at Texas Diabetes & Endocrinology
Elaine LiuElaine Liu
Medical Assistant at North Texas EndocrinologyMedical Assistant at North Texas Endocrinology
Jennifer CaleroJennifer Calero
Medical Assistant at Greater Houston Diabetes & EndocrinologyMedical Assistant at Greater Houston Diabetes & Endocrinology