Chauncey Wooden
Kansas City,KS
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Jiffy Lube. Expert in team leadership and complex problem-solving, achieving significant improvements in service delivery. Demonstrates exceptional attention to detail and communication skills, ensuring compliance and safety in high-stakes environments.
Overview
4
4
years of professional experience
Work History
Manager
Jiffy Lube
03.2023 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Inspector
Webtech
11.2021 - 02.2023
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Linesets
Jiffy Lube
08.2020 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Olathe East Sr High School
Olathe, KS03.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales management
- Customer Service
- Safety awareness
- Attention to Detail
- Documentation and Recordkeeping
Timeline
Manager
Jiffy Lube
03.2023 - 03.2024
Inspector
Webtech
11.2021 - 02.2023
Linesets
Jiffy Lube
08.2020 - 10.2021
High School Diploma -
Olathe East Sr High School
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