Chaya Esther Chaifetz
Spring Valley,NY
Summary
A dedicated service professional with a strong background in coordinating and managing service operations. Known for driving efficiency and enhancing customer experiences while fostering a collaborative team environment. Reliable and adaptable, equipped with key skills in communication and organization.
Overview
13
13
years of professional experience
Work History
Service Coordinator
Serenity
12.2024 - 09.2026
- Acted as primary point of contact for clients, addressing inquiries and providing updates to ensure satisfaction with services.
- Managed client inquiries, providing timely resolutions to enhance customer satisfaction and loyalty.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Coordinated schedules and resources for service delivery, improving operational efficiency and client experience.
- Developed personalized service plans and secured insurance approvals, facilitating tailored client support.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Mentored junior coordinators, fostering a culture of continuous improvement and professional development within the team.
HCBS Coordinator
Shine 24/7
09.2023 - 12.2024
- Trained and mentored junior staff, fostering skill development and team cohesion.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Organized and maintained project documentation, enabling quick access to important information and facilitating smoother project transitions.
- Created personalized service plans and obtained insurance approvals
Tutor
Cheder D’Monsey
09.2016 - 06.2023
- Developed personalized lesson plans to enhance student understanding and engagement.
- Assessed student progress through regular evaluations and tailored feedback.
- Implemented innovative teaching methods to improve knowledge retention among students.
- Collaborated with educators to align curriculum with educational standards and goals.
- Analyzed student performance data to identify areas for improvement in instruction methods.
Assistant Teacher
Ohr Vdaas
09.2022 - 04.2023
- Assisted lead teacher in developing and implementing lesson plans to enhance student engagement.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Monitored student progress and provided feedback to encourage academic growth.
- Facilitated individual and group activities, promoting collaboration among students.
- Supported classroom management by maintaining a positive and structured learning environment.
Shadow
Bais Yaakov D’rav Hirsh
03.2016 - 06.2021
- Collaborated with educators to assess student progress and identify support areas.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Facilitated communication between students, educators, and parents to ensure alignment on goals.
Assistant Teacher
Cheder D’Monsey
09.2014 - 06.2016
- Developed educational resources that improved overall curriculum effectiveness and student understanding.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
Assistant Teacher
Stein Yeshiva
09.2013 - 06.2014
- Supervised recess, lunch and daily student intake and dismissal.
- Completed daily reports, meal count sheets, and attendance logs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.
Education
Seminar Bais Yaakov
Monsey01-2013
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Bais Yaakov of Spring Valley
Monsey01-2012
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Yeshiva of Spring Valley
Monsey01-2008
Skills
- Client advocacy
- Ongoing client support
- Care coordination
- Accurate recordkeeping
- Office programs proficiency
- Detail orientation
- Task prioritization
- Written communication
- Verbal communication
- Active listening
- Relationship building
- Organizational skills
- Problem-solving techniques
- Policy understanding
- Interpersonal skills
- Team collaboration
- Time management
Accomplishments
I've written four books which can be checked out at https://menuchapublishers.com/collections/chaya-esther-neuman-chaifetz.
Timeline
Service Coordinator
Serenity
12.2024 - 09.2026
HCBS Coordinator
Shine 24/7
09.2023 - 12.2024
Assistant Teacher
Ohr Vdaas
09.2022 - 04.2023
Tutor
Cheder D’Monsey
09.2016 - 06.2023
Shadow
Bais Yaakov D’rav Hirsh
03.2016 - 06.2021
Assistant Teacher
Cheder D’Monsey
09.2014 - 06.2016
Assistant Teacher
Stein Yeshiva
09.2013 - 06.2014
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Yeshiva of Spring Valley
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Bais Yaakov of Spring Valley
Seminar Bais Yaakov