Chayden Phillips
IWorQ Systems
South Jordan,UT
2
Languages
1
Certification
2
years of professional experience
Detail-oriented professional with expertise in quality assurance procedures and client service. Recognized for efficiently addressing client concerns and implementing strategies that enhance operational workflows, contributing to increased customer loyalty and satisfaction.
Work History
Account Executive
5 Months- Managed over 100 Current and prospective clients daily
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Collaborated with various systems to streamline client experience.
- Collaborated with various systems to streamline client experience.
Warehouse Management
6 Months- Managed daily warehouse operations, ensuring efficient workflow and optimal inventory management.
- Implemented receiving and shipping processes to enhance order accuracy and speed.
- Coordinated over 1.5 million dollars' worth of material transport and organization
Senior Maintenance Manager
10 Months- Hired, trained, and managed a team of student employees to provide custodial and snow removal services
- Managed billing and oversight for projects exceeding $100,000 in revenue for the department
- Managed vendor relationships, negotiating service contracts for optimal performance and cost efficiency.
- Developed and implemented standard operating procedures for facility maintenance operations.
Office Administrator /Front Desk Receptionist
3 Months- Managed daily office operations, ensuring efficient workflow and organization.
- Assisted in budget tracking and expense reporting for departmental projects that had a typical range of over 1 million dollars annually.
- Processed incoming communications, directing inquiries to appropriate departments.
- Maintained accurate filing systems, enhancing document retrieval efficiency.
Education
No Degree - Exercise Science
No Degree - Business Management
Skills
Team and Office Management
Interpersonal communication skills
Complex Problem-solving
Client service
Quality assurance procedures
Workflow optimization
Certification
Basic Life Saving Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Account Executive
IWorQ Systems
01.2026 - 06.2026Read More
Warehouse Management
SRS Distribution
05.2025 - 11.2025Read More
Senior Maintenance Manager
Utah State University
07.2024 - 05.2025Read More
Office Administrator /Front Desk Receptionist
Utah State University
04.2024 - 07.2024Read More
Brigham Young University
No Degree from Exercise Science
Read More
Utah State University
No Degree from Business Management
Read More