Chelby Hanna
Lowell,MA
Summary
Results-driven Retail Supervisor with proven expertise in inventory management and sales enablement. Handles routine operations efficiently and addresses problems proactively. Highly experienced in fast-paced retail work and skilled at coordinating both customer-facing and back-end functions.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Rise
12.2021 - 04.2024
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
- Submitted reports to senior management to aid in business decision-making and planning..
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Managed inventory levels at promotional events to ensure adequate product supply while minimizing waste or shortages..
- Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
General Manager
Domino's Pizza
03.2017 - 12.2021
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Managed budget implementations, employee evaluations and contract details.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Developed effective business plans to align strategic decisions with long-term objectives.
Assistant General Manager
Arby's
04.2013 - 07.2017
- Performed statistical analyses to gather data for operational and forecast team needs.
- Identified trends in customer marketplaces to develop valuable solutions.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations and contract details.
Education
Associate Of Business Administration -
Tulsa Community College
Tulsa, OK05.2015
Salina High School
Salina, OK05.2012
Skills
- Business Development
- Reporting and Performance Analysis
- Merchandise Promotion and Display
- Systems Assessment and Improvement
- Marketing and Advertising
- Cycle Counts and Audits
- Regulatory and Legal Compliance
- Customer Service Management
- Financial Recordkeeping
- Policy Enforcement
- Team Building and Motivation
Timeline
Assistant General Manager
Rise
12.2021 - 04.2024
General Manager
Domino's Pizza
03.2017 - 12.2021
Assistant General Manager
Arby's
04.2013 - 07.2017
Associate Of Business Administration -
Tulsa Community College
Salina High School