Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
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Che'le Woodson

Che'le Woodson

Sacramento,CA

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort. Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

National Vision
Pinole, CA
01.2018 - 03.2022
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Assisted with hiring, training and mentoring new staff members.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Sales Associate

LensCrafters
02.2017 - 01.2018
  • Trained new employees on customer service, money handling and organizing strategies.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Presented professional image consistent with company's brand values.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Attended monthly sales meetings and quarterly sales trainings.

Valet

Luxe
03.2015 - 05.2017
  • Inspected vehicles to verify condition ahead of customer returns.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Escorted drivers to vehicles and helped load or carry large items.
  • Located and retrieved vehicles quickly to minimize customer wait times.
  • Answered guest's questions about property amenities and services.
  • Trained junior staff in customer care, driving and parking operations to uphold standards.
  • Drove varied vehicles, including luxury and sports models, safely and legally.
  • Motivated workers to exceptional performance through implementation of new strategies.
  • Monitored and documented guest traffic flow in valet lot.
  • Maneuvered vehicles into designated areas to maximize parking capacity.

Education

Phlebotomy

National Career Education
Rancho Cordova, CA
01-2024

Certificate - Cosmetology

Alameda Beauty College
Alameda, CA
06.2010

High School Diploma -

Washington Marion Magnet High
Lake Charles, LA
05.2008

Skills

  • Customer Experience
  • Performance Review
  • Operations Oversight
  • OSHA Compliance
  • Bank Deposits
  • Delegating Work
  • Marketing and Advertising
  • Employee Training
  • Shift Scheduling
  • POS Systems
  • Supply Ordering
  • Payroll Management
  • Performance Reviews
  • Store Opening and Closing Procedures

Affiliations

  • volunteering with vitalant

Accomplishments

  • school ambassador
  • perfect attendance
  • deans list student

Certification

  • Cosmetology
  • Echocardiography
  • Certified Phlebotomist technician

Languages

English
Full Professional

Timeline

Store Manager

National Vision
01.2018 - 03.2022

Sales Associate

LensCrafters
02.2017 - 01.2018

Valet

Luxe
03.2015 - 05.2017

Phlebotomy

National Career Education

Certificate - Cosmetology

Alameda Beauty College

High School Diploma -

Washington Marion Magnet High

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Che'le Woodson