Chelsea Brennan
Pittsburgh,PA
Summary
Reliable Executive Assistant who maintains a professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with very effective communication and organization skills.
13 additional years in the Customer Management Industry
Overview
13
13
years of professional experience
Work History
Executive Assistant
Goldstein Tax Prep
01.2022 - Current
- Managing Calenders for the Executives, Scheduling Appointments, Responding to emails in a timely, professional manger.
- Answering Phone Calls and setting up call backs.
- Creates Invoices for Tax Services for individuals as well as Businesses.
- Maintains confidentiality with important tax documents, mailing and processing.
- Manages Office inventory, and placing orders.
Bar Manager
Bamboo Beach Bar
04.2020 - 08.2023
- Mentored and trained staff members to have exceptional customer service standards.
- Created a welcoming atmosphere
- Created Drink Menus to fit the cliental of the bar
- Coordinated themed nights
- Closed out cash register and prepared cashier report at closing time
- Maximized customer service by training staff and resolving issues.
- Kept alcoholic beverages well-stocked and organized
Bartender
Bamboo Beach Bar
08.2010 - 04.2020
- Increased customer satisfaction by providing excellent service
- Maintained a clean and organized workspace
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues
- Managed cash, and ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures
Education
General Studies
Butler Community College
Butler, PA05.2018
Skills
- Calendar Management
- Administrative Support
- Invoice Processing
- Office Management
- Office Administration
- Strong Problem Solver
- Phone Etiquette
- Filing and Data Archiving
- File Organization
- Document Preparation
Timeline
Executive Assistant
Goldstein Tax Prep
01.2022 - Current
Bar Manager
Bamboo Beach Bar
04.2020 - 08.2023
Bartender
Bamboo Beach Bar
08.2010 - 04.2020
General Studies
Butler Community College
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