Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chelsea gellenbeck

coral springs

Summary

Dynamic customer service manager with a proven track record at Go Fund Prop Funding LLC, excelling in case management and data entry. Expertly coordinated move-out processes, enhancing client satisfaction through effective communication and organization. Recognized for fostering strong relationships and implementing efficient workflows, ensuring seamless transitions for clients.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

Go Fund Prop Funding LLC
01.2022 - Current
  • 2022-2023: Executive assistant : data entry,document management,update and management data system"salesforce"
  • 2023-2024: customer service calling all clients to manage expectations coordinate with realtors,movers and sellers to efficiently get them moved into their new homes.
  • 2024-2025: customer service manager overseeing 2 new case managers,creating,managing and implementing processes need to coordinate move outs.

Server

Ke-Uh
01.2019 - 01.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Barracuda
01.2015 - 03.2018
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

GED -

Mavricks Highschool
Deerfield Beach
04-2016

Skills

  • Data Entry
  • Organization
  • Customer Service
  • Case Management
  • Scheduling and Coordinating meetings
  • Office management
  • Correspondence drafting
  • Spreadsheet tracking

Languages

English
Portuguese

Timeline

Front Desk Receptionist

Go Fund Prop Funding LLC
01.2022 - Current

Server

Ke-Uh
01.2019 - 01.2020

Server

Barracuda
01.2015 - 03.2018

GED -

Mavricks Highschool

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