Chelsea Hendren
Ellettsville,IN
Summary
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
Mackie Properties
05.2015 - Current
- Negotiated and enforced lease agreements, addressing legal and financial considerations, and ensuring compliance with property regulations and policies
- Collaborated with contractors and vendors to coordinate property repairs and improvements, ensuring high-quality work and cost-effectiveness
- Utilized property management software to streamline administrative tasks, track lease agreements, and generate financial reports, improving overall operational efficiency
- Conducted market analysis to set competitive rental rates, contributing to increased property revenue and market competitiveness
- Handled tenant disputes and conflicts professionally and effectively, maintaining positive relationships and minimizing legal complications
- Maintained accurate and up-to-date property records, including lease agreements, maintenance logs, and financial documents, ensuring compliance with industry regulations
- Developed and maintained positive relationships with property owners, providing regular updates on property performance and financial outcomes
- Successfully navigated and resolved legal challenges, such as evictions and property-related disputes, minimizing financial and reputational risks
- Conducted regular market research and competitive analysis to identify opportunities for property improvement and differentiation
- Collaborated with real estate agents and brokers to market and lease available properties, optimizing occupancy rates and rental income
Leasing Consultant
Mackie Properties
01.2013 - 05.2015
- Conduct property tours for potential tenants and provide detailed information about the property
- Screen and qualify prospective tenants by reviewing their rental applications and conducting background and credit checks
- Negotiate lease terms and rental agreements with tenants
- Address tenant inquiries and resolve any issues related to the property or lease agreements
- Coordinate property maintenance and repairs as needed
- Market available rental units through advertising and networking to attract potential tenants
- Stay updated on local rental market trends and competitor pricing
- Prepare and maintain accurate leasing and occupancy reports
Assistant Property Manager
Equity Property Management LLC
08.2010 - 02.2012
- Processed application documents, which included running credit checks and background reports
- Collected rent, application fees, and security deposits
- Assisted with collections, evictions, and court-ordered hearings
- Ran daily, weekly, and monthly reports for the corporate office
- Completed coding sheets, budgets, and market surveys
- Ordered office supplies as needed
- Built rapport with current and potential residents
- Assisted Property Manager in other duties as needed
- Certified in Fair Housing
Education
High school diploma -
Edinburgh Community High School
Edinburgh, IN05.2008
Skills
- Property Management
- Office Management
- Vendor management
- Staff management
- Administrative support
- Customer service-focused
- Fair Housing Regulations
- Exceptional oral and written communication skills
- Tenant relations
- Property Leasing and Sales
- Property inspections
- Maintenance scheduling
- Payment collection
- Eviction procedures
- AppFolio Property Management Software
- Google Suite
- Microsoft Excel
Certification
Real Estate License, Currently enrolled in the Indiana 90-Hour Real Estate Broker Pre-Licensing Course
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Property Manager
Mackie Properties
05.2015 - Current
Leasing Consultant
Mackie Properties
01.2013 - 05.2015
Assistant Property Manager
Equity Property Management LLC
08.2010 - 02.2012
Real Estate License, Currently enrolled in the Indiana 90-Hour Real Estate Broker Pre-Licensing Course
High school diploma -
Edinburgh Community High School
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