Chelsea Jones
Eads,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Tax Preparer
Tax Bawse LLC
01.2023 - 01.2024
- Advised clients to comply with IRS regulations and meet state and federal tax obligations.
- Finalized and processed paperwork with local, state and federal government authorities.
- Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
- Analyzed information and assessed liabilities and deductions according to relevant tax code.
- Produced minimum of [Number] tax returns weekly to boost firms' filing process.
- Represented clients under audit before IRS to prove compliance with federal tax laws.
- Used tax form instructions and tables to complete tax forms.
Server
Statuz Bar & Grill
05.2022 - 08.2022
- Customer service skills
- Greeted customers, answered questions and recommended specials to increase profits.
- Served drinks and prepared specialty beverages.
- Restocked and cleaned counter and service stations throughout shifts.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
In-Home Babysitter
Monice Jones
08.2018 - 08.2022
- Responsibly watched children while parents were out.
- Monitored children's safety and well-being to prevent accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Created safe environment for children by removing hazards and developing appropriate boundaries and rules.
- Ensured physical and social well-being of each child.
- Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
- Led hands-on activities consistent with child's interests and skills.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
Secretary
Honey Bee Hair Salon
08.2019 - 07.2021
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Completed basic styles for regular customers by using strong blow-drying and curling abilities.
- Assisted lead hairstylist in achieving desired results for clients through efficient preparation and organization of tools and products.
Carhop Server
Sonic
03.2016 - 01.2019
- Ensuring customers were satisfied ; counting n collecting money. Making sure food was correct.
- Kept customer and food preparation areas clean and well-organized.
- Completed opening, closing and shift change tasks by following company guidelines.
- Took orders, prepared foods and processed payments in full-service establishment.
- Carried trays weighing up to [Number] pounds to correct cars.
- Delivered food within [Number] minutes to meet quality and service standards.
Education
Cosmetology License - Cosmetology Education
Empire Beauty School - Memphis
05.2021
Some College (No Degree) - Radiologic Technology
Southwest Community
Skills
- Customer service
- Active listening
- Customer consultation
- Quick learner
- Call handling techniques
- Call decisioning
- Visual art creation
- Teamwork and cooperation
- Excellent team player
Timeline
Tax Preparer
Tax Bawse LLC
01.2023 - 01.2024
Server
Statuz Bar & Grill
05.2022 - 08.2022
Secretary
Honey Bee Hair Salon
08.2019 - 07.2021
In-Home Babysitter
Monice Jones
08.2018 - 08.2022
Carhop Server
Sonic
03.2016 - 01.2019
Some College (No Degree) - Radiologic Technology
Southwest Community
Cosmetology License - Cosmetology Education
Empire Beauty School - Memphis
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