Chelsea Keesee
THURMONT,MD
Summary
Dynamic Bar Manager with a proven track record at Frederick Elks Lodge, enhancing customer service through effective team leadership and staff training. Skilled in inventory management and responsible alcohol service, I boosted revenue through innovative marketing and promotional events. Excelled in building supplier relationships and maintaining high health and safety standards, fostering a loyal clientele base.
Overview
7
7
years of professional experience
Work History
Bar Manager
Frederick Elks Lodge
289 Willowdale Drive, Frederick, MD 21702
04.2021 - 09.2024
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Increased revenue with creative marketing initiatives and promotional events.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
Head Bartender
VFW Country Club
5901 Old National Pike, Frederick, MD 21702
04.2019 - 08.2021
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
Bartender
Thurmont American Legion
8 Park Lane, Thurmont, MD 21788
03.2018 - 01.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Still Pursuing - Pre-nursing
Hagerstown Community College
Hagerstown, MD10.2027
High School Diploma - The Core Curriculum
Catoctin High School
Thurmont, MD06.2002
Certificate - Marketing
Frederick County Career & Technology Center
Frederick06.2002
Skills
- Team Leadership
- Health and safety
- Staff Training and mentoring
- Responsible Alcohol Service
- Inventory Management
- Supply Ordering
- Staff Scheduling
- Organizational ability
- Event Coordination
- Vendor Relationship Management
Timeline
Bar Manager
Frederick Elks Lodge
04.2021 - 09.2024
Head Bartender
VFW Country Club
04.2019 - 08.2021
Bartender
Thurmont American Legion
03.2018 - 01.2019
Still Pursuing - Pre-nursing
Hagerstown Community College
High School Diploma - The Core Curriculum
Catoctin High School
Certificate - Marketing
Frederick County Career & Technology Center