Chelsea Waller
Lansing,Michigan
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with a drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Crew Member
Frosty Boy Of Harrison Township
04.2021 - 07.2023
- Worked well with teammates and accepted coaching from the management team.
- Took orders, prepared their items, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Trained new team members on procedures, customer service, and sales techniques.
- Operated cash register to ring up final bill and process various forms of payment.
Crew Member
Jax Kar Wash
11.2021 - 03.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Crew Member
McDonald's
08.2020 - 03.2021
- Worked front counter, drive-thru and other areas.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
Education
No Degree - Psychology
Great Lakes Christian College
Lansing, MI05.2027
High School Diploma -
L'anse Creuse High School
Macomb, MI05.2023
Skills
- Customer Service
- Product Promotion
- Problem-Solving
- Teamwork and Collaboration
- Point of Sale Operation
- Point-Of-Sale Transactions
- Cash Handling
- Time Management
- Organizational skills
- Effective communication
- Positive attitude
- Team building
Timeline
Crew Member
Jax Kar Wash
11.2021 - 03.2022
Crew Member
Frosty Boy Of Harrison Township
04.2021 - 07.2023
Crew Member
McDonald's
08.2020 - 03.2021
No Degree - Psychology
Great Lakes Christian College
High School Diploma -
L'anse Creuse High School
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