Chelsey Boone
Grand Junction
Summary
Detail-oriented professional with a versatile background in customer service and team collaboration. Known for strong organizational skills and adaptability, contributing to improved operational processes and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Crew Member
Mcdonalds
Bangor, MI
10.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and prompt assistance.
- Operated cash register efficiently, handling transactions accurately and maintaining balanced cash drawer.
- Prepared food items according to quality standards, adhering to safety and hygiene protocols.
- Collaborated with team members to maintain cleanliness and organization in work area during shifts.
- Assisted in training new crew members on operational procedures and best practices for efficiency.
Stay at Home Parent
Stay At Home Mom
Bangor, MI
10.2024 - 10.2025
- Managed daily schedules to ensure timely completion of household tasks and activities.
- Developed engaging educational activities to promote child development and learning.
- Monitored behavior and provided guidance, fostering emotional intelligence and conflict resolution skills in children.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
Crew Member
Mcdonalds
Bangor, MI
01.2022 - 10.2024
- Adhered to company policies while managing time effectively during peak hours of operation.
- Engaged with customers to promote menu items, enhancing overall dining experience through recommendations.
- Followed inventory management procedures, helping to ensure adequate stock levels of supplies and ingredients.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Assistant Manager
Fleming Brothers Oil Company
South Haven, MI
07.2019 - 01.2022
- Led daily operations to ensure adherence to safety protocols and regulatory compliance.
- Streamlined inventory management processes, reducing discrepancies and improving accuracy.
- Mentored junior staff on best practices in customer service and operational efficiency.
- Developed training programs for new employees, enhancing onboarding experience and productivity.
- Coordinated schedules and resources to optimize workflow across multiple departments.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Planogram Team Member
Meijer
South Haven, MI
07.2018 - 07.2019
- Developed and implemented planogram layouts to optimize product placement and enhance customer shopping experience.
- Collaborated with cross-functional teams to ensure compliance with merchandising standards and brand guidelines.
- Trained new team members on planogram processes and best practices for efficient execution.
- Coordinated with inventory management to align stock levels with promotional activities and seasonal changes.
Assistant Manager
Fleming Brothers Oil Company
South Haven, MI
08.2016 - 07.2018
- Implemented cost-saving initiatives that improved overall profitability of service offerings.
- Analyzed performance metrics to identify areas for improvement and drive strategic decisions.
- Conducted regular audits of operational processes to ensure compliance with industry standards.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Bangor High School
Bangor, MI05-2013
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
Mcdonalds
10.2025 - Current
Stay at Home Parent
Stay At Home Mom
10.2024 - 10.2025
Crew Member
Mcdonalds
01.2022 - 10.2024
Assistant Manager
Fleming Brothers Oil Company
07.2019 - 01.2022
Planogram Team Member
Meijer
07.2018 - 07.2019
Assistant Manager
Fleming Brothers Oil Company
08.2016 - 07.2018
High School Diploma -
Bangor High School