Experienced Operations professional with 20 years in U.S. Air Force as Security Forces Noncommissioned Officer. Expertise in optimizing processes, driving efficiency, and leading cross-functional teams. Strong background in project management, strategic planning, and resource allocation, delivering measurable results and enhancing operational performance.
▪ Served as the administrative manager for six geographically separate teams. Managed 15 personnel in executing administrative tasks for 3000 employees. Successfully implemented interpersonal and leadership skills coupled with exceptional attention to detail to achieve operational excellence. Awarded Noncommissioned Officer of the Year twice and Lance P. Sajin award.
▪ Prepared and delivered executive presentations as part of directing and coordinating executive support services to ensure smooth day-to-day operations. Aligned organizational plans and training events with overall company objectives.
▪ Led administrative strategic planning for six squadrons, ensuring maximum organization efficiency. Created and maintained organization Customer Relationship Management (CRM) tools, enabling seamless administrative processes.
▪ Shift Supervisor at the Department of Defense's largest Intercontinental Ballistic Missile (ICBM) location. Led a team of twenty-five individuals, ensuring the smooth operation of security protocols.
▪ Served as lead instructor for Counter Improvised Explosive Devices and Master Instructor for the Commando Warrior program. Managed a team of 13 individuals across multiple teams, specializing in professional pre-deployment instruction.
▪ Acted as a USAF Air Advisor for the Pacific Asia region, fostering international relations and cultural understanding.
▪ Planned and executed training programs, ensuring effective preparation for operational deployment.
▪ Oversaw operational activities, maintaining efficiency and adherence to established protocols.
▪ Played a crucial role in natural disaster response efforts, demonstrating adaptability, critical thinking, creative problem-solving, and resourcefulness. Awarded Noncommissioned Officer of the Quarter, Volunteer of the Year, and Wilma Vaught Visionary Leadership Award.
▪ Prepared and delivered executive presentations as part of directing and coordinating executive support services to ensure smooth day-to-day operations. Aligned organization plans and training events with overall company objectives.
▪ Led administrative strategic planning and ensuring maximum organization efficiency. Created and maintained organization Customer Relationship Management (CRM) tools, enabling seamless administrative processes.
▪ Consistently met the diverse needs of a large workforce through effective management and development of creative solutions to organizations problems.
▪ Controlled access to secure areas and liaised between contracted maintenance personnel and security staff. Enforced government regulations and international treaties to maintain compliance and security at high-profile defense facilities.
▪ Demonstrated a combination of leadership, coordination, and diplomatic skills to navigate the complexities of security management and uphold the integrity of sensitive facilities.
I graduated with a Master's degree in Human Resources from Purdue Global University, where I gained a comprehensive understanding of the principles and practices of recruitment, training, and employee development. I completed coursework in organizational behavior, labor relations, employment law, and performance management.
I graduated with a Bachelor of Arts in Sociology degree from American Military University, with a focus on research methodology, social theory, and interpersonal communication. I completed coursework in statistical analysis, qualitative research methods, and sociological perspectives on various issues such as race, gender, and class.