Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline

Chelsey Coolidge

USAF
Harlingen,TX
1
Certification
20
years of professional experience

Experienced Operations professional with 20 years in U.S. Air Force as Security Forces Noncommissioned Officer. Expertise in optimizing processes, driving efficiency, and leading cross-functional teams. Strong background in project management, strategic planning, and resource allocation, delivering measurable results and enhancing operational performance.

Work History

Manager of Operations

3 Years 5 Months
USAF | 10.2021 - 03.2025
  • Directly managed a 25-person Special Support team. Forecasted and managed a $2.8 million annual U.S. Air Force budget. Directed the Government Purchase Card program, overseeing 300 cardholders with a yearly budget of $450 thousand. Maintained financial discipline by ensuring cost-effective spending and adherence to financial regulations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines
  • Guided the procurement team through government quotes, contracts, and other Department of Defense (DOD) and Defense Logistics Agency (DLA) funding vehicles, ensuring compliance and efficient procurement processes.
  • Utilized customer relationship management (CRM) tools to establish and maintain trust with executive leadership, suppliers, and outside vendors. Exceptional organizational and communication skills, along with high emotional intelligence and interpersonal skills, to effectively lead a team recognized as team of the year.

Supervisor

4 Years 8 Months
USAF | 02.2017 - 10.2021

▪ Served as the administrative manager for six geographically separate teams. Managed 15 personnel in executing administrative tasks for 3000 employees. Successfully implemented interpersonal and leadership skills coupled with exceptional attention to detail to achieve operational excellence. Awarded Noncommissioned Officer of the Year twice and Lance P. Sajin award.

▪ Prepared and delivered executive presentations as part of directing and coordinating executive support services to ensure smooth day-to-day operations. Aligned organizational plans and training events with overall company objectives.

▪ Led administrative strategic planning for six squadrons, ensuring maximum organization efficiency. Created and maintained organization Customer Relationship Management (CRM) tools, enabling seamless administrative processes.

▪ Shift Supervisor at the Department of Defense's largest Intercontinental Ballistic Missile (ICBM) location. Led a team of twenty-five individuals, ensuring the smooth operation of security protocols.

Training and Operations Manager

3 Years 4 Months
USAF | 10.2013 - 02.2017

▪ Served as lead instructor for Counter Improvised Explosive Devices and Master Instructor for the Commando Warrior program. Managed a team of 13 individuals across multiple teams, specializing in professional pre-deployment instruction.

▪ Acted as a USAF Air Advisor for the Pacific Asia region, fostering international relations and cultural understanding.

▪ Planned and executed training programs, ensuring effective preparation for operational deployment.

▪ Oversaw operational activities, maintaining efficiency and adherence to established protocols.

▪ Played a crucial role in natural disaster response efforts, demonstrating adaptability, critical thinking, creative problem-solving, and resourcefulness. Awarded Noncommissioned Officer of the Quarter, Volunteer of the Year, and Wilma Vaught Visionary Leadership Award.

Supervisor

6 Years 8 Months
USAF | 01.2007 - 09.2013

▪ Prepared and delivered executive presentations as part of directing and coordinating executive support services to ensure smooth day-to-day operations. Aligned organization plans and training events with overall company objectives.

▪ Led administrative strategic planning and ensuring maximum organization efficiency. Created and maintained organization Customer Relationship Management (CRM) tools, enabling seamless administrative processes.

▪ Consistently met the diverse needs of a large workforce through effective management and development of creative solutions to organizations problems.

Security Forces Member

2 Years 7 Months
USAF | 02.2005 - 09.2007

▪ Controlled access to secure areas and liaised between contracted maintenance personnel and security staff. Enforced government regulations and international treaties to maintain compliance and security at high-profile defense facilities.

▪ Demonstrated a combination of leadership, coordination, and diplomatic skills to navigate the complexities of security management and uphold the integrity of sensitive facilities.

Education

MS - Human Resources

Purdue Global University | Indiana | 05-2021

I graduated with a Master's degree in Human Resources from Purdue Global University, where I gained a comprehensive understanding of the principles and practices of recruitment, training, and employee development. I completed coursework in organizational behavior, labor relations, employment law, and performance management.

  • summa cum laude graduate
  • 4.0 GPA

BS - Sociology

American Military University | West Virginia | 12-2017

I graduated with a Bachelor of Arts in Sociology degree from American Military University, with a focus on research methodology, social theory, and interpersonal communication. I completed coursework in statistical analysis, qualitative research methods, and sociological perspectives on various issues such as race, gender, and class.

Skills

Operations management
Project Planning
Risk management
Resource management
Cross-functional collaboration
Cross-functional collaboration
Team leadership
Attention to Detail
Staff management
Problem-solving
Written Communication
Operational compliance

Accomplishments

  • Wilma Vaught Visionary Leadership Award
  • Lance P. Sajin Award
  • Volunteer of the Quarter and Year Award
  • Non-Commissioned Officer of Quarter and Year Award
  • Airman of the Quarter and Year Award
  • Air Force Achievement Medal
  • Air Force Commendation Medal
  • Iraq Campaign Medal
  • Afghanistan Campaign Medal
  • Summa Cum Laude Purdue University

Certification

  • Air Force Training Course, USAF
  • Managerial Communications II, USAF
  • Total Quality Management II, USAF
  • Leadership and Management II, USAF
  • Electronic Security Systems Course
  • Basic Life Support(BLS)-American Heart Association or Red Cross
  • Unmanned Aircraft Systems Operator Certification- Defense Acquisition University or branch-specific qualification programs
  • Security Clearance, Secret
  • Information Protection
  • Cyber Awareness
  • Air Force Resiliency, Instructor
  • Jungle Warfare Training
  • Improvised Explosive Device Effects Simulator Instructor
  • Asia Pacific CIED Fusions Center CIED Course
  • Controlled Unclassified Information Training
  • Explosive Ordnance Hazards
  • Cross-Culture Communication
  • Basic Communication
  • Integrated Defense Risk Management Process
  • Senior Enlisted Joint Professional Military Education

Timeline

Manager of Operations

USAF
10.2021 - 03.2025Read More

Supervisor

USAF
02.2017 - 10.2021Read More

Training and Operations Manager

USAF
10.2013 - 02.2017Read More

Supervisor

USAF
01.2007 - 09.2013Read More

Security Forces Member

USAF
02.2005 - 09.2007Read More

Purdue Global University

MS from Human Resources
Read More

American Military University

BS from Sociology
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Chelsey Coolidge