Administrative Assistant
Open To Work
Chelsye Johnson-Woods
Lyft And Uber
League City,TX
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Customer Service CashierAdministrative AssistantCustomer Support SpecialistReceptionist
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Important To Me
Career advancement
15
Years of experience
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through over seven years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Administrative Assistant
4 Years 2 Months- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Receptionist
8 Months- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Safety Coordinator/Temp Hire
2 Months- Recognized, documented, and advised on removal of hazards.
- Provided ongoing support and resources to supervisors in managing safety performance within their departments, fostering a culture of accountability among leadership.
- Gathered information, prepared reports, and drafted correspondence related to cases.
- Evaluated incident reports, determining root causes and implementing preventive measures to avoid recurrence.
- Implemented hazard communication programs for chemical handling/storage procedures, maintaining MSDS records for easy access by employees during emergencies or routine operations.
- Coordinated with HR to develop a robust return-to-work program for employees who had been out on injury leave, ensuring a smooth and safe reintegration into their roles.
- Communicated safety performance and progress to management and employees to provide up to date information.
Rideshare Driver
1 Year 9 Months- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Lawn Care Provider
1 Year 1 Month- Followed safety protocols while operating machinery.
- Increased client retention rate by providing exceptional service and establishing long-term relationships with customers.
- Developed customized lawn care plans to address individual client needs and preferences effectively.
- Performed seasonal cleanup services to maintain curb appeal throughout changing weather conditions.
- Enhanced lawn health by implementing proper mowing, trimming, and fertilizing techniques.
- Expanded customer base through referrals from satisfied clients and targeted marketing initiatives.
- Improved overall property appearance with meticulous attention to detail in all aspects of lawn care and maintenance.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cut trees and shrubs to shape and maintain landscape.
Assistant Manager/Cook
8 Years 2 Months- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Increased sales through effective merchandising strategies and targeted promotions.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Dog Groomer
9 Years 1 Month- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Assisted in inventory management by tracking product usage and replenishing supplies as needed, maintaining optimal stock levels at all times.
Package Handler
2 Months- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
Education
- Environmental Science
- Honoree of Philophy
- Honoree of History I & 2
- 3,49 GPA
- Extracurricular Activities: Theatre Arts, Theatre Make Up and Costume
Skills
Data entry
Professional communication
Computer skills
File organization
Customer relations
Computer proficiency
Strong problem solver
Documentation and recordkeeping
Microsoft Office Suite
Deadline oriented
Mail handling
Multi-line phone proficiency
Timeline
Lawn Care Provider
Credentials Lawn Maintenance
03.2025 - 04.2026Read More
Rideshare Driver
Lyft And Uber
11.2024 - CurrentRead More
Safety Coordinator/Temp Hire
Public Storage
02.2022 - 04.2022Read More
Package Handler
Fed Ex Ground
09.2019 - 11.2019Read More
Receptionist
Veterans Affairs/ El Centro College Veterans Department
09.2017 - 05.2018Read More
Assistant Manager/Cook
PT's Fried Chicken and More
09.2016 - 11.2024Read More
Administrative Assistant
El Centro Community College/Math, Reading, English Department
03.2013 - 05.2017Read More
Dog Groomer
Curtis Grooming
12.2011 - 01.2021Read More
El Centro College
from Environmental Science
Read More