Yuxing Chen
Summary
Proven Sales Associate with a track record at Swatch Group US, adept in retail loss prevention and excelling in guest relations. Leveraged promotional support and upselling to significantly enhance customer satisfaction and loyalty. Skilled in inventory tracking and payment processing, consistently recognized for preventing risks and fostering trusting customer connections.
Overview
3
3
years of professional experience
Work History
Sales Associate
Swatch Group US
Las Vegas, NV
07.2021 - Current
- Assessed customer needs to provide assistance and information on product features.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Organized stockroom shelves according to size, color or style.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Associate of Applied Science -
LaGuardia Community College
Long Island City, NY05-2021
Skills
- Retail loss prevention
- Promotional support
- Upselling
- Product guidance
- Payment processing
- Inventory tracking
- Contact follow-up
- Guest relations
Languages
English
Professional
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Timeline
Sales Associate
Swatch Group US
07.2021 - Current
Associate of Applied Science -
LaGuardia Community College
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