CHERISH Jones
Arlington,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Leader
SUBWAY®Restaurants
Arlington
01.2024 - Current
- Supervised daily operations and ensured compliance with food safety standards.
- Trained and mentored new team members on service protocols and product preparation.
- Managed inventory levels and conducted regular stock checks to minimize waste.
- Trained staff on service standards and food safety regulations during events.
- Organized inventory management for catering supplies and equipment usage.
- Resolved any customer complaints in a professional manner.
- Provided exceptional customer service to enhance dining experiences.
- Took and processed orders accurately using point-of-sale system.
- Assisted in training new servers on menu items and service standards.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained accurate cash drawer throughout shifts to ensure accountability.
- Collaborated with team members to manage high-volume sales during peak hours.
- Implemented store promotions and ensured proper signage was displayed for customers.
- Handled returns and exchanges while adhering to company policies and procedures.
Education
University of North Texas
Denton, TX 07.2026 - 07.2026
James Martin High School
Arlington, TxSkills
- Customer service
- Team leadership
- Inventory management
- Event coordination
- Food safety
- Flexibility
- Catering sales
- Team building
- Employee training
- Point-of-sale operations
- Currency counting
- Dependability
- Cash handling expertise
- Order taking
- Customer service excellence
- Product restocking
- Cash handling
Certification
- Food Handlers Certification
Accomplishments
- Associate of the Month
References
References available upon request.
Timeline
University of North Texas
07.2026 - 07.2026
Shift Leader
SUBWAY®Restaurants
01.2024 - Current
James Martin High School