Cheriyah Castillo
Shiprock
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Shiprock
09.2025 - Current
- Delivered excellent customer service in a fast-paced environment.
- Prepared and served food items according to company standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to ensure smooth restaurant operations.
- Assisted in training new crew members on procedures and policies.
- Handled cash register transactions accurately and efficiently.
- Followed health and safety guidelines to ensure food quality and safety.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Skills
- Customer service
- Cash handling
- Food safety
- Team collaboration
- Staff training
- Order management
- Workplace cleanliness
- Problem solving
- Positive attitude
Timeline
Crew Member
McDonald's
09.2025 - Current