Payton Allen
Section ,AL
Summary
Dynamic professional with extensive experience at First State Bank of Dekalb County, excelling in client communication and cash handling. Proven track record of enhancing customer satisfaction and driving digital adoption through effective education. Recognized for meticulous attention to detail and ability to multitask in high-pressure environments, fostering lasting client relationships.
Overview
6
6
years of professional experience
Work History
New Accounts Representative
First State Bank of Dekalb County
Fort Payne, AL
11.2024 - Current
- Educated customers about online banking tools, promoting ease of use and increased digital adoption rates.
- Enhanced customer satisfaction by efficiently opening new accounts and addressing client inquires.
- Managed a high volume of daily transactions accurately, ensuring deadlines were met without sacrificing attention to detail or quality of work.
- Resolved customer issues promptly and professionally, fostering long-lasting relationships with clients.
Bank Teller
First State Bank of Dekalb County
Fort Payne, AL
09.2022 - 11.2024
- Welcomed customers with enthusiasm and delivered outstanding service.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Beauty Consultant
Merle Norman Cosmetics Studio
Rainsville, AL
11.2021 - 06.2022
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Welcomed customers and delivered outstanding service.
- Maintained organized and accurate cash and card handling procedures.
- Maintained cleanliness of workstations to uphold hygiene standards.
- Managed unboxing, counting and organizing of inventory.
- Applied makeup for clientele.
Cashier
Foodland
Rainsville, AL
08.2019 - 12.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Sylvania High School
Sylvania05.2021
Skills
- Customer Service
- Multitasking
- Relationship Building
- Excellent Communication
- Organizational Skills
Timeline
New Accounts Representative
First State Bank of Dekalb County
11.2024 - Current
Bank Teller
First State Bank of Dekalb County
09.2022 - 11.2024
Beauty Consultant
Merle Norman Cosmetics Studio
11.2021 - 06.2022
Cashier
Foodland
08.2019 - 12.2019
High School Diploma -
Sylvania High School