Cheryl Fox
Brooklyn,NY
Summary
Professional, Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Legal Administrative Assistant
Kirby Forensic Psychiatric Center
08.2022 - Current
- Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Scheduled and coordinated meetings between legal teams and clients.
City Letter Carrier
United States Postal Service, USPS
03.2020 - 08.2022
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Distributed mail on foot to residences and businesses, delivering to approximately 80 customers per shift.
Assistant Manager
Parameds.com
01.2016 - 01.2019
- Performed IT support by troubleshooting, updating devices and supporting software needs.
- Managed multiple priorities in fast-paced environment.
- Trained 15 staff members on protocols and best practices.
- Oversaw team development according to industry service standards to further customer loyalty
- Organized schedules, workflows and shift coverage to meet expected business demands
Administrative Assistant
Suny Downstate Medical Center
02.2006 - 04.2015
- Reviewed and updated client correspondence files and scheduling database, Accounting Calculations and Finance performed research to collect data
- Managed filing system, entered data and completed other clerical tasks.
- Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed department budgets and generated financial reports for management review.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Education
Bachelor of Arts - Business Administration And Management
05.2026
High School Diploma -
06.2006
Skills
- Office Administration
- Filing Data/Archiving
- Staff Training
- Typing 50 WPM
- MS Suite Knowledge
- Team Building and Leadership
- Technologically savvy
- Database organization
Accomplishments
- Won the “Customer Service Associate of the Month” Award, May 2010-2011
- President Of the Aviation Club (2008-2010)
- Participated In Macys Thanksgiving Day Parade
Certification
- Phlebotomy Technician
- EKG/ECG
- Medical Billing and Coding Specialist
- CPR and First Aid Red Cross Certification
- CNA Home Health Care
Timeline
Legal Administrative Assistant - Kirby Forensic Psychiatric Center
08.2022 - Current
City Letter Carrier - United States Postal Service, USPS
03.2020 - 08.2022
Assistant Manager - Parameds.com
01.2016 - 01.2019
Administrative Assistant - Suny Downstate Medical Center
02.2006 - 04.2015
York College - Bachelor of Arts, Business Administration And Management
High School For Public Service And Leadership - High School Diploma,
- Phlebotomy Technician
- EKG/ECG
- Medical Billing and Coding Specialist
- CPR and First Aid Red Cross Certification
- CNA Home Health Care
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