Chevon C
Buffalo,MN
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. I'm Highly-motivated with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience,with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
Sales Representative
C.i.c construction
Buffalo, MN
05.2020 - 01.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Communicated product features, advantages, and benefits to customers.
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Managed customer accounts by providing accurate information on product availability and pricing.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels.
- Built strong relationships with key decision makers within target organizations in order to increase sales opportunities.
- Handled client deposits and transactions and updated billing information in company databases.
- Advised clients regarding accounts, pricing schedules, and financing options.
- Utilized a consultative approach when engaging prospects over the phone or during face-to-face meetings.
- Negotiated contracts with vendors to achieve cost savings objectives.
- Leveraged CRM software tools effectively for tracking customer interactions and managing pipeline activity.
- Estimated quantity and cost of merchandise required to complete customers' projects.
- Built trust with clients by providing accurate information, timely follow-up and excellent customer service.
- Coded and input customer orders, pricing information and additional data into computer system.
- Leveraged CRM software to track leads, manage accounts, analyze trends and optimize sales processes.
- Conducted market research studies to understand customer preferences and buying behaviors.
Sales Manager
Early Birdt
Albertville, MN
12.2022 - 10.2023
- Analyzed competitive trends in order to develop strategies that would maximize profits.
- Performed market research to identify target areas for door-to-door sales activities.
- Implemented incentive programs to motivate staff towards achieving sales targets.
- Managed customer accounts and customer relationships.
- Traveled for in-person meetings with customers and partners, developing key relationships.
- Developed and pursued pipeline of new business opportunities, expanding partnerships and presence.
- Monitored costs, competition and supply and demand to establish and adjust selling prices.
- Prepared budgets and approved budget expenditures.
Bartender
SandBar Tiki & Grille
Englewood, FL
08.2018 - 11.2019
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Developed strong working relationships with customers and staff.
- Handled cash drawer accurately throughout shift including opening and closing out register each day.
- Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions.
- Inventoried supplies regularly to ensure adequate stock levels for peak hours of operation.
- Assisted in developing weekly drink specials that promoted sales growth.
- Assisted customers with drink menu selections based on their individual tastes and preferences.
- Followed bar recipes to deliver consistent drink quality and control costs.
- Teamed with chefs on daily specials and food pairings for drink menu items.
- Created unique promotional strategies to draw in new customers during slow times at the bar.
- Effectively managed bar operations and staff, ensuring optimal service to customers.
- Maintained high standards of cleanliness and sanitation at the bar area according to health regulations.
- Ordered supplies, controlled inventory levels, and tracked expenses to ensure cost efficiency.
- Demonstrated excellent customer service skills, resolving any issues or complaints in a timely manner.
Airborne Infantryman
U.S. Army Active Duty
Fort Benning, GA
05.2012 - 07.2018
- Conducted physical training exercises to maintain and improve soldier's combat readiness.
- Performed airborne operations, including parachute jumps from aircrafts and static line jumps from towers.
- Monitored enemy movements and activities in the area of operation.
- Maintained communications with command staff to report progress of operations.
- Assisted higher ranking officers with planning and coordination of air assaults into hostile territory.
- Led teams of up to 12 soldiers during combat operations while enforcing safety protocols at all times.
- Developed tactical plans for combat missions based on mission objectives and terrain analysis.
- Utilized night vision goggles to detect enemy movement during nighttime operations.
- Conducted search-and-rescue operations for lost or stranded personnel in remote areas.
- Analyzed intelligence reports regarding enemy movements and locations then relayed information back to command staff.
- Remained proficient in vast array of weapon systems through live-fire exercises and familiarization.
- Led and trained personnel for combat readiness overseas in hostile environments.
- Participated in urban warfare.
- Conducted security patrols to detect threats.
- Carried out orders from superior officers without hesitation or question.
- Gained experience in communication and coordination with other branches of the military.
- Conducted search and rescue operations in response to enemy activity.
Education
Some College (No Degree) - Buisness Management
Purdue University Calumet
Hammond, INSkills
- Business Development
- Territory sales
- Competitor research
- Lead Generation
- Revenue Generation
- Sales Development
- Customer Service
- Account development
- Sales closing
- Proposal Development
- Network development
- Records Management
- Sales strategy development
- Pipeline Management
- Closing Techniques
- Building rapport
- Cold-calling
- CRM proficiency
- Performance Tracking
- Lead prospecting
- Account Servicing
- Client Account Management
- Client Retention Strategies
- Account Management
- Customer Relations
- Sales proficiency
Timeline
Sales Manager
Early Birdt
12.2022 - 10.2023
Sales Representative
C.i.c construction
05.2020 - 01.2024
Bartender
SandBar Tiki & Grille
08.2018 - 11.2019
Airborne Infantryman
U.S. Army Active Duty
05.2012 - 07.2018
Some College (No Degree) - Buisness Management
Purdue University Calumet