Cheyenne McKinney

• Scheduled and confirmed appointments for new and existing patients, ensuring efficient use of provider time
• Verified and entered insurance information, including eligibility and benefits, to streamline billing and treatment approvals
• Managed front desk operations, including answering phones, greeting patients, and maintaining a welcoming environment
• Coordinated treatment plans and communicated with patients about procedures, financial options, and insurance coverage
• Maintained accurate and up-to-date patient records using dental management software
• Assisted in resolving patient concerns with professionalism and empathy to enhance patient satisfaction
• Collaborated closely with dental staff to support high-quality patient care and ensure smooth clinic workflow

• Organized, coordinated, and implemented various resident services and programs.
• Acted as an information resource for residents.
• delivered mail and packages to residents

Provided stylish and sociable experience to guest during check-in

Assisted guests with any questions about the moxy magic the hotel produces

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.