Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
7
7
years of professional experience
Work History
Receptionist
Pioneer Veterinary Clinic
08.2023 - 04.2025
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Handled cash transactions and maintained sales and payments records accurately.
Kept reception area clean and neat to give visitors positive first impression.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Paraprofessional
Tonkawa Public Schools
08.2018 - 05.2023
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Provided one-on-one support to students with special needs, fostering supportive learning environment.