Cheyenne White

Greenbelt,MD

Summary

Results-driven Business Office Manager with expertise in deadline management, account reconciliation, and payroll. Proven ability to streamline operations and enhance team productivity.

Overview

years of professional experience

Work History

Business Office Manager

Dc Public Schools

Washington DC

01.2017 - 06.2021

Managed daily business operations to ensure efficiency and profitability.
Supervised a team of 20+ employees, improving productivity and customer satisfaction.
Developed operational procedures and implemented process improvements.
Monitored budgets, expenses, and financial reports to support company goals.

Maintained compliance with company policies and regulatory requirements.
Built strong client relationships and resolved escalated customer concerns.

Operations Coordinator

Dc Scholars Public Charter School

Washington DC

02.2015 - 01.2020

Coordinated daily operations and logistics for academic programs, ensuring smooth implementation of educational initiatives.
Developed and maintained schedules for staff and resources, optimizing workflow efficiency across departments.
Implemented process improvements that enhanced communication between administrative teams and faculty members.
Streamlined data management systems, increasing accuracy in tracking student progress and operational metrics.

Shift Supervisor

Ruby Tuesday

Alexandria, VA

01.2013 - 02.2015

Supervised shift operations and led teams of up to 15 employees.
Assigned work responsibilities and monitored employee performance.
Ensured compliance with safety, quality, and customer service standards.
Handled customer concerns and resolved issues professionally.
Assisted with inventory counts, cash handling, and daily operational reports.
Trained new employees on company procedures and best practices.
Helped increase team productivity through effective leadership and communication.

Education

Bachelor of Science - Business Management

ECPI University

Virginia Beach, VA

07.2015

Skills

Deadline management
Account reconciliation
Staff training and development

Office administration
Payroll and budgeting

Timeline