Chloe Alexandra Karmoukos

• Assisted Chief Commercial Officer in managing various commercial projects and administrative tasks.
• Executed preparation and formatting of RFPs for commercial leadership, ensuring accuracy and timely delivery.
• Facilitated commercial and operational activities across 100+ marine terminals, ensuring efficient service delivery to petroleum and natural gas customers.
• Conducted in-depth research and developed presentations to advance commercial initiatives.
• Facilitated collaboration with software developers and led meetings to drive enhancements for Norton Lilly mobile app and company website.
• Designed and executed targeted mobile advertising campaigns at conferences to maximize market and brand visibility.
• Directed client event planning by coordinating logistics, managing vendor relationships, and overseeing communications for seamless execution.
• Expanded LinkedIn audience by 20% year over year, enhancing brand visibility and client engagement.
• Managed CRM system updates and maintenance to uphold accuracy of client information across North America, Europe, and Asia.
• Published customer-facing service and commodity reports covering liner agency services and dry/breakbulk commodities.
• Directed consolidation of berth information for Norton Lilly's 100 most frequented terminals to enhance service offerings.

• Oversaw and mentored team of 10 supplemental instruction leaders, fostering skill enhancement through targeted coaching and performance evaluations.
• Managed hiring and onboarding processes, ensuring accurate data analysis and comprehensive record-keeping.
• Trained and mentored team members to enhance performance and promote professional development.

• Facilitated tutoring sessions for approximately 20 university students weekly, enhancing understanding of historical concepts and significant events.
• Evaluated senior leaders' performances and delivered actionable feedback.
• Delivered targeted presentations to enhance the professional skills of a group of 10 SI leaders.
• Facilitated biweekly meetings at Student Learning Assistance Center (SLAC) to recruit Supplemental Instruction (SI) leaders and coordinate social events.

Facilitated tutoring sessions for approximately 20 university students weekly, enhancing understanding of historical concepts and significant events.