Chloe Gant
Tampa,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated to job safety while streamlining processes to increase efficiency. Looking to seek and maintain full-time position that offers professional challenges utilizing time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Staff
Publix Super Market
01.2022 - Current
- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
- Managed high call volume while maintaining a professional demeanor, ensuring timely assistance for all customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Provided primary customer support to internal and external customers.
- Collaborated with team members to improve overall service quality through shared knowledge and expertise.
- Retained customers through exceptional problem-solving skills, demonstrating genuine care for their concerns.
Education
Associate of Arts - Accounting And Business Management
Hillsborough Community College
Tampa, FL05.2025
High School Diploma -
Middleton High School
Tampa, FL05.2024
Skills
- Complaint Handling
- Adaptability
- Attention to Detail
- Effective Communication
- Conflict Resolution
- Microsoft Office Products
- Computer Aided Design Software
Accomplishments
HCTE writing award, 2nd place, 2023
HCTE writing award,2st place, 2023
HCTE writing award, 3rd place, 2023
HCTE writing award, 2nd place, 2022
HCTE writing award, 3rd place, 2022
Certification
Project Management Ready (PMI), Certiport, 01/23/2024
10- hour Construction Safety and Health, OSHA, 02/03/2023
Autodesk Certified User: Revit for Architecture-Imperial, Certiport, 02/02/2023
Autodesk Certified User: AutoCAD, Certiport, 01/13/2021
Others not listed
Timeline
Customer Service Staff
Publix Super Market
01.2022 - Current
Associate of Arts - Accounting And Business Management
Hillsborough Community College
High School Diploma -
Middleton High School
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