Chloe Jones
Newnan,GA
Summary
Personable Health Coach with experience helping clients accomplish goals. Leverages in-depth knowledge of nutrition, movement and health conditions to guide clients in building better habits to foster new results. Motivated professional with experience in leading classes and developing exercise plans. Successful at motivating clients to reach fitness goals through comprehensive approach to health and wellness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Hotworx 24, Infrared Fitness Studio
Newnan, GA
10.2022 - Current
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Member Service Supervisor
Power Wellness
Fayetteville, GA
08.2022 - Current
- Responded to customer calls and emails to answer questions about products and services.
- Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
- Trained, mentored and evaluated employees on service quality, knowledge and performance.
- Helped customers understand benefits with thorough, knowledgeable and friendly explanations.
- Investigated problems and discrepancies to resolve issues with renewals and member benefits delivery.
- Resolved concerns with products or services to help with retention and drive sales.
Owner/Group Fitness Coach
Newnan Fit Body Boot Camp
Newnan, GA
09.2018 - 09.2022
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Maintained clean and organized workout environment to enhance overall fitness experience.
- Monitored and tracked clients' progress and adjusted instructions to attain successful outcomes.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Stayed current with CPR and first aid certification to provide emergency response in case of injury.
- Kept accurate and updated client records to track progress and provide follow-up.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
- Motivated participants through one-on-one instruction and positive feedback.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Collaborated with other fitness professionals to develop and implement new programs.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Trained and motivated employees to perform daily business functions.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Education
Master of Arts - Sports Administration
Central Michigan University
Mount Pleasant, MIBachelor of Science - Business Administration
Georgia State University
Atlanta, GASkills
- Product and Service Sales
- Exceptional Customer Service
- Relationship building
- Excellent people skills
- Problem-solving skills
- Professional demeanor
- Lifestyle coaching
- Organization and Time Management
- Teamwork and Collaboration
- First Aid/CPR
- Customer service standards
- Business administration
- Coaching and mentoring
Certification
- Certified Health Coach, Health Coach Institute - March 2022- 2023
- Certified Life Coach, Health Coach Institute - March 2022- 2023
Timeline
Sales Associate
Hotworx 24, Infrared Fitness Studio
10.2022 - Current
Member Service Supervisor
Power Wellness
08.2022 - Current
Owner/Group Fitness Coach
Newnan Fit Body Boot Camp
09.2018 - 09.2022
Master of Arts - Sports Administration
Central Michigan University
Bachelor of Science - Business Administration
Georgia State University
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