Summary
Overview
Work History
Education
Skills
Timeline
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Chloe LeVardi

Waxhaw,NC

Summary

Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times.

Overview

3
3
years of professional experience

Work History

Server

Blackfinn Ameripub
11.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Host

Blackfinn Ameripub
06.2021 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Developed rapport with regular patrons, fostering a sense of community within the establishment.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.

Education

Associate of Arts - Psychology

Central Piedmont Community College
Charlotte, NC
05.2025

High School Diploma -

Cuthbertson High School
Waxhaw, NC
06.2022

Skills

  • Order Management
  • Table Setting
  • Guest Engagement
  • Sales Expertise
  • Food Running
  • Allergy Awareness
  • High-Volume Dining
  • Quality Control
  • Performance Improvement
  • Order Accuracy
  • Hospitality Service Expertise
  • Strong Work Ethic
  • Problem Solving
  • Attention to Detail
  • Effective Communication

Timeline

Server

Blackfinn Ameripub
11.2022 - Current

Host

Blackfinn Ameripub
06.2021 - Current

Associate of Arts - Psychology

Central Piedmont Community College

High School Diploma -

Cuthbertson High School

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Chloe LeVardi