Chloe Ward
Somerville,AL
Summary
Motivated individual with a solid foundation in customer service and cash handling. Recognized for effective communication and organizational skills, ready to support operational excellence and enhance the customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Little Caesars
Arab, AL
10.2024 - Current
- Followed instructions for equipment operation, contributing to effective kitchen workflows.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Operated kitchen equipment, ensuring proper use and maintenance for safety compliance.
Crew Member
McDonald's
Huntsville, AL
04.2024 - 10.2024
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
- Operated cash register, handling transactions accurately and maintaining balanced cash drawers.
- Collaborated with team members to maintain a clean and organized work environment.
- Adapted quickly to fast-paced situations, managing multiple tasks during peak hours.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Albert P Brewer High School
Somerville05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Taking orders
- Interactive communication skills
- Verbal and written communication
Accomplishments
- Served as Drafting Representative for Skills USA at A.P Brewer High School.
- Served as trumpet section leader in the Marching Patriot Band.
- Won most improved brass member in the Marching Patriot Band.
- Received a metal for participating in Solo & Ensemble.
- Won Star Brass member in the Marching Patriot Band.
Certification
- Received a Gold placement certificate in the Work Keys Exam.
Timeline
Crew Member
Little Caesars
10.2024 - Current
Crew Member
McDonald's
04.2024 - 10.2024
High School Diploma -
Albert P Brewer High School