Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chloee Holland

Saint Charles,MO

Summary

Caring Shift Leader known for providing exceptional staff morale and exemplary customer service. Ready to address and resolve all conflicts in support of business goals and return patronage. Firm believer in holistic customer and employee care focused on positive experiences for both workers and customers. Versatile server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large to casual crowds. Provides structured service and work plans, balancing needs of patrons and team members.

Overview

3
3
years of professional experience

Work History

Server

The Wine Cafe
03.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Sales Associate

DSW Shoe Warehouse
09.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Barista Shift Lead

Smoothie King
05.2020 - 09.2021
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.

Education

Bachelor of Science - Biology

University of Missouri - Columbia
Columbia, MO
05.2026

Skills

  • Price Memorization
  • Managing Extras
  • Quality Control
  • Adaptable and Flexible
  • Excellent Customer Service
  • Natural Leadership
  • Customer Service
  • Efficient Service
  • Teamwork and Collaboration

Timeline

Server

The Wine Cafe
03.2022 - Current

Sales Associate

DSW Shoe Warehouse
09.2021 - 06.2022

Barista Shift Lead

Smoothie King
05.2020 - 09.2021

Bachelor of Science - Biology

University of Missouri - Columbia
Chloee Holland