District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Servant leader that works through and alongside my team to achieve store KPI performance.
Overview
20
20
years of professional experience
Work History
District Manager
Five Below
Cleveland, OH/Phoenix, AZ
09.2017 - Current
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Supervised 12 locations to enforce high-quality standards of operation.
Modeled best practices for sales and customer service.
Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Opened several new stores in multiple markets.
District Manager
Bed Bath & Beyond
Lansing, MI/Cleveland, OH
04.2007 - 09.2017
Supervised 10 locations to enforce high-quality standards of operation.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Increased sales volume and expanded product line through sourcing local merchandise to drove local store feel in all locations
Achieved sales goals and service targets by driving bridal registry business, and on campus college events.
Area Manager
Centennial Communications
Lansing, MI
01.2004 - 04.2007
Launched brand in new Lansing market opening 6 locations.
Brought in exceptional candidates to create brand awareness and build clientele base.
Worked with inside and outside sales reps to generate prospects and deliver sales goals.
Resolved conflicts promptly to promote positive environment for customers.
Education
Associate of Applied Science - Aviation Electronics
Lansing Community College School of Avionics
Lansing, MI
08.2001
Skills
Workforce Development
Project Management
Staff Recruiting
Multi-Unit Management
Strategic Planning
Vendor Management
Business Planning
Team Leadership
Timeline
District Manager
Five Below
09.2017 - Current
District Manager
Bed Bath & Beyond
04.2007 - 09.2017
Area Manager
Centennial Communications
01.2004 - 04.2007
Associate of Applied Science - Aviation Electronics