Chris Reed
Grand Forks
Summary
Dynamic and results-driven professional with experience at Five Guys, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and train staff effectively. Skilled in cash handling and problem-solving, consistently ensuring customer satisfaction and fostering a collaborative work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Dave's Hot Chicken
Grand Forks, ND
11.2025 - Current
- Prepared and cooked menu items according to established recipes and quality standards.
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Collaborated with team members to streamline order processes and improve service efficiency.
Shift Leader
Five Guys
Grand Forks, ND
12.2022 - Current
- Supervised team members to ensure efficient restaurant operations and high service standards.
- Trained new staff on food preparation techniques and customer service protocols.
- Managed inventory control processes to minimize waste and optimize stock levels.
- Handled customer inquiries and complaints, ensuring satisfaction and retention.
Education
High School Diploma -
Grand Forks Central Highschool
Grand Forks, ND05-2027
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Problem-solving
- Self-discipline
Accomplishments
Obtained Serve Safe certification
Passed 2 Advance Placement classes with a 4 or higher
Earned a promotion to a management position
Certification
Serve Safe certified January 2026
Languages
French
Limited Working
Spanish
Professional Working
Timeline
Crew Member
Dave's Hot Chicken
11.2025 - Current
Shift Leader
Five Guys
12.2022 - Current
High School Diploma -
Grand Forks Central Highschool