Toast, Micros
Chris Thurman
Los Angeles,United States
Summary
Experienced server with a strong employment history, demonstrating the ability to interact effectively with guests, accurately take orders, and remain composed during busy shifts. Proficient in managing side work, restocking supplies, and clearing and resetting tables efficiently. Possesses extensive knowledge of cocktails and wines, along with a superior work ethic and over 15 years of industry experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Capri - Eataly Century City
03.2023 - 01.2024
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
AVRA Beverly Hills
02.2022 - 06.2023
- Increased sales significantly by upselling higher-end products to customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Lead Server
The Independence
03.2021 - 05.2022
- High-end tavern located between ocean ave and the third stree promeande
- Companies highest seller, while also getting over 20 '5 star' yelp reviews based on service within one year
- Exceptional interpersonal and team building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; talent for quickly resolving issues prior to escalation
- Thorough knowledge of menu offerings, including gourmet food, spirits, and wine pairings
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
- Success multitasking while remaining professional and courteous in fast-paced environments
- Contact: -Joanna (310) 458-2500
Server
Katana
05.2017 - 09.2020
- High-end sushi restaurant and robata bar on the famous sunset strip
- Developed a deep understanding of sushi and Japanese cultural food, including robata bars and grilling
- Trained by high end sushi chefs to present, clean and organize the table and food for every course
- Thorough knowledge of sushi and seafood which included our rare tuna, unagi, oysters and shark, as well as, other gourmet foods, spirits, and sake pairings
- Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders
- Success multitasking while remaining professional and courteous in fast-paced environments
- Contact: -Smith (323) 650-8585
Education
Bachelor of Arts - Film
Los Angeles Film School - Hollywood
Los Angeles, CA06.2018
Skills
- Daily Specials Memorization
- Food and Beverage Pairings
- Guest relations
- Dining area Cleanliness
- Cash Handling
- Conflict Resolution
- Team Building
- High-Volume Dining Skill
Certification
Food Handlers Card, The California Food Handler Card law is designed to ensure that restaurant employees receive a reasonable level of training in food safety
Hobbies and Interests
- Photography
- Advertising
- Graphic Design
- Headshots
Photography
Proficient in Lifestyle Photography and Content Creation for businesses and Personal Brands
Software
Timeline
Server
Capri - Eataly Century City
03.2023 - 01.2024
Server
AVRA Beverly Hills
02.2022 - 06.2023
Lead Server
The Independence
03.2021 - 05.2022
Server
Katana
05.2017 - 09.2020
Bachelor of Arts - Film
Los Angeles Film School - Hollywood
Food Handlers Card, The California Food Handler Card law is designed to ensure that restaurant employees receive a reasonable level of training in food safety
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